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5810 Trade Center Dr Bldg 1 Ste 300, Austin, TX 78744, Austin, TX, 78744, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Would give zero stars if I could. Had an inspector come out and told me "well, that looks like a termite". I responded with "looks like, or is?" and he didn't know. He could not identify any of the bugs that were around my home. I asked why he didn't even suggest a ground treatment and all he said was "We can't help you." Please use XOut, they are professional, quick and incredibly helpful.
This is the worst company I've ever worked with. I asked them to help me with my ant problem. Jesse the inspector upsold me on getting termite treatment instead, saying it would deal with the ants. Now the ants are STILL THERE and my warranty doesn't cover that because according to them I got treated for termites, not ants. Great, now I'm out nearly 3 thousand dollars and I still have the original problem I called them for. Not to mention I had one specific instruction that the technicians just didn't follow. Oops, they forg... read more
I had an unexpectedly disappointing customer service experience with Orkin, despite being a loyal customer for over a year with regular service. I recently called about a cicada killer issue, and the technician who came to my home told me it could be treated right then and there. He specifically said it was no problem, and that I could call back if I needed follow-up treatment. At no point did he mention it was a specialized or extra-cost service outside of my usual coverage. When I called to request that follow-up, I was su... read more
I paid for an initial extermination service for an infestation of rats, fleas, and roaches. I planned on paying monthly for them to come out every other month for maintenance treatments. The guy came to our house and put out some sticky pads for the rats with bait on them. He didn’t treat for fleas at all and sprayed only a little bit for roaches. Since then I’ve called and they said “he didn’t see the flea service on the ticket” but I know that’s a lie because I talked to him for a while about what we’d need done and specif... read more
The office tried to double charge me. I asked for mouse raccoon. Tech they sent bug guy then they tell him. The inspector will be out today for me. Then that was cancelled on my phone no call or anyting I have been calling to talk to somebody they just set voicemail
Orkin has a 4.7 star rating with 1,247 reviews.
Orkin is closed now. It will open at 9:00 a.m.
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