Orkin's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Orkin

4.7

About this business

Location details

5810 Trade Center Dr Bldg 1 Ste 300, Austin, TX 78744, Austin, TX, 78744, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,247 reviews
Select a rating
Samantha Bankson's profile image
Samantha Bankson 
on Google
3 days ago

Would give zero stars if I could. Had an inspector come out and told me "well, that looks like a termite". I responded with "looks like, or is?" and he didn't know. He could not identify any of the bugs that were around my home. I asked why he didn't even suggest a ground treatment and all he said was "We can't help you." Please use XOut, they are professional, quick and incredibly helpful. 

Max Wade's profile image
Max Wade 
on Google
4 weeks ago

This is the worst company I've ever worked with. I asked them to help me with my ant problem. Jesse the inspector upsold me on getting termite treatment instead, saying it would deal with the ants. Now the ants are STILL THERE and my warranty doesn't cover that because according to them I got treated for termites, not ants. Great, now I'm out nearly 3 thousand dollars and I still have the original problem I called them for. Not to mention I had one specific instruction that the technicians just didn't follow. Oops, they forg... read more

Emily Randolph's profile image
Emily Randolph 
on Google
4 weeks ago

I had an unexpectedly disappointing customer service experience with Orkin, despite being a loyal customer for over a year with regular service. I recently called about a cicada killer issue, and the technician who came to my home told me it could be treated right then and there. He specifically said it was no problem, and that I could call back if I needed follow-up treatment. At no point did he mention it was a specialized or extra-cost service outside of my usual coverage. When I called to request that follow-up, I was su... read more

madison horton's profile image
madison horton 
on Google
a month ago

I paid for an initial extermination service for an infestation of rats, fleas, and roaches. I planned on paying monthly for them to come out every other month for maintenance treatments. The guy came to our house and put out some sticky pads for the rats with bait on them. He didn’t treat for fleas at all and sprayed only a little bit for roaches. Since then I’ve called and they said “he didn’t see the flea service on the ticket” but I know that’s a lie because I talked to him for a while about what we’d need done and specif... read more

MARKELL CANNON's profile image
MARKELL CANNON 
on Google
3 months ago

The office tried to double charge me. I asked for mouse raccoon. Tech they sent bug guy then they tell him. The inspector will be out today for me. Then that was cancelled on my phone no call or anyting I have been calling to talk to somebody they just set voicemail 

View all google reviews

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.7 star rating with 1,247 reviews. 

When is Orkin open?

Orkin is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com