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Original Parts Group, Inc.

3.8

About this business

Location details

1770 Saturn Way, Seal Beach, CA, 90740, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8408 reviews
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Ken Huber's profile image
Ken Huber 
3 weeks ago

Exceptional parts store for all your muscle cars needs. Friendly staff and great knowledge. Thanks 

Char Bessette's profile image
Char Bessette 
3 weeks ago

THIS Comany has the worst customer service MR GREG BATES as number one. Refuses to tak to customer on phone when requested. Tells salesman to tell me he wont make it right. .Id have given MINUS if I could! PURCHASED PARTS and they are trash El Camino ashtray that I received with wrong parts in it! They have an upgraded one so they obviously know its crap!! When I called to get correct part they refused to make good on part.that was sent wrong by there error not mine. Ive called and they send you all over but nobody thats cre... read more

Ronald Kravitsky's profile image
Ronald Kravitsky 
a month ago

They sent out an April 1 advertisement saying free shipping over $250 and double points with no Asterix nothing showing any kind of restrictions. I made my order at night time just before they closed. I noticed there was shipping when I tried calling them. They had been closed for three minutes. I called first thing the next morning and they told me it would take 5 to 6 weeks to get my refund for something that was ordered and canceled within an hour of their business hours. This place absolutely sucks for customer service a... read more

Kim Parton's profile image
Kim Parton 
a month ago

My experience. First call was great, lady took time to understand parts on back order i would need to cancel due to needing quickly. First call had my order no question of order number had all information.Next call guy hung up on me after I gave him my order number. Called back to wait in que again and guy answered and I told him I wanted to make sure the back order parts was cancelled due to lady I talked to said she had to wait until other parts shipped to cancel. The guy was rude and told me that if I had already cancelle... read more

Todd Thornton's profile image
Todd Thornton 
a month ago

Received a poor quality item. When I requested to to return the item, I was told I have to pay for return shipping. I asked why do I have to pay for return shipping if it says free returns? The guy said "I don't make the rules" then hung up on me. 

Frequently asked questions about Original Parts Group, Inc.

How is Original Parts Group, Inc. rated?

Original Parts Group, Inc. has a 3.8 star rating with 408 reviews. 

When is Original Parts Group, Inc. open?

Original Parts Group, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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