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O'Rielly Collision Center
- Body Shops
- Tucson, AZ
About this business
Specialties We believe that we can be most successful by having as little impact on our customers' lives as possible. If a customer's collision repair seems uneventful to them, then we have succeeded. We recognize, and remind ourselves constantly, that a customer's vehicle can be one of their most prized material possessions and a reflection of one's self and that a collision can therefore be a major life-changing event. We know that our job is to guide the customer through the repair process in a way that minimizes the trau... read more
Location details
6160 E Broadway Blvd, Tucson, AZ, 85711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I can't give these buffoons less than one star but if I could, I would. Nonexistent customer service in my case. I feel there is a lack of transparency and honesty as I got delay after delay, we forgot to order this, forgot to order and bulb for the headlight etc etc I really have concerns about the safety of the car based on all of this. They come off as clowns who are unprofessional. It seems to me when they take double the time they promised that they don't know what they are doing. I don't know any other way to take it
Zero attention to detail... and I gave them two different opportunities! Customers shouldn't have to return for additional services due to OBVIOUS oversights. Furthermore, service advisors should follow up and send the customers the information they request. They act nice when you drop off the car, but then treat you like a problem once they have your $. The texting service is a joke. My car was "ready" 3 days after the text said it would be; didn't receive a phone update or text update to that effect. And my vehicle wasn't ... read more
Frequently asked questions about O'Rielly Collision Center
How is O'Rielly Collision Center rated?
O'Rielly Collision Center has a 4.2 star rating with 310 reviews.
When is O'Rielly Collision Center open?
O'Rielly Collision Center is closed now. It will open tomorrow at 7:00 a.m.
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