Orem VA Clinic

Wm Pierce 

on Google

a month ago

This shabby review is directed at the lab scheduling process and does not reflect on the clinic and staff as a whole. I routinely have RA blood draws and and for the non-VAMC in Salt Lake I've been going to the Orem Clinic for the draw. I've made appointments in the past, however during a recent telephone conversation with a staff member I was advised I could walk in , an appointment is not necessary. Having to drive two hours to o get to the clinic this option would negate being tied to a time schedule. I arrive, check in a... read more

Thomas rands 

on Google

2 months ago

I have tried to set an appointment with my primary care provider for months, and I never get called back ever. I might as well just die for all the va cares 

Alyssa Thompson 

on Google

5 months ago

This is not a review on the doctor I am seeing. He is great. This review is for the call center that answers the phone when you try to make an appointment at this clinic. The people who work for the call center are completely incompetent; I was transferred 4 times and was on hold for over 30 minutes, all to make a simple lab draw appointment. I finally talk to someone and she says that the next appointment for a lab draw is a week out. I am a nurse and know that it takes all of 5 minutes to draw one lab tube (it is also a te... read more

Tony Vid 

on Google

5 months ago

It would be nice when you make a telehealth appointment that your doctor keeps it. 30 minutes I waited, and nothing. And when you call it's a 28 minute wait to speak to anyone. Ridiculous. 

Cynthia Cook 

on Google

5 months ago

Extremely hard to get into the VA , just keep playing the recording over and over and over asking if you're having thoughts of suicide. I've even given them the extension number for dermatology and it still goes back to the recording.