Terra on BBB
2 years ago
08/05/2019, 05:58 AM
This is the WORST place I have EVER lived in. The manager, Alma, moved us in with BED BUGS in the apartment. She refused to get professional treatment for 5 months and would send her "maintenance men" to come spray some organic pest spray, claiming this would work. My kids were COVERED in bites before she was FORCED to schedule a treatment. None of the appliances worked, the dish washer never worked, half the stove didnt work, the back sliding glass door was broken our entire lease, she refused to properly fix it. Crackheads tried breaking in through my front window with all the drug activity that goes on around there.
Fast forward to when we started going through some financial issues... The night before we were *court ordered* to be out of the apartment, Alma calls a tow company to come and TOW MY CAR...FROM MY ASSIGNED PARKING SPOT. We were COURT ORDERED to be out the NEXT DAY. I find out through the police that my car was in a tow yard (I thought it got stolen) and I called the tow company and THE GUY TOLD ME, BY NAME, THAT ***ALMA*** HAD CALLED THEM TO COME REMOVE MY CAR FROM THE COMPLEX BECAUSE I WAS PARKED IN SOMEONE ELSES SPOT. This was my same parking spot I was assigned the day I moved in and NEVER had problems.
The next morning...The day Im court ordered to be out (Technically I had till midnight of that day to be out) Alma has her maintenance man BREAK INTO MY APARTMENT through the broken back door that she refused to fix my entire lease. Maintenance man opens the front door to let Alma inside and she's screaming at me to "GET THE F*** OUT". I explained to her that my car had got stolen (before I found out she got it towed) and she goes "I don't give a f***, Get out!!"
I asked her if she could at least give me a bit for my mom to come get me and my kids and she again tells me to "Get all my stuff and wait outside" (Again, I technically had till midnight to be out).
At that point I refused and told her she can go ahead and call a constable because I had till midnight. She had my daughter's (2 and 4) crying hysterically and there was no way I could get all my stuff out that fast.
Please save yourself the trouble and NEVER rent here. Alma and her maintenance men are so heartless and very shady.