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Optum Primary Care–Jordan Ridge
- Healthcare
- Salt Lake City, UT
About this business
Location details
6321 S Redwood Rd STE 201, Salt Lake City, UT, 84123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had Dr. Johnson as my PCP for over ten years (and I wrote a very good review of his practice). Unfortunately he retired and sold his practice to Optum Care. This is Corporate Medicine at its very worst. Despite the fact that they pummel you with emails, mail and texts nearly every day, they do not know or care that you exist. You are just a dollar sign to them. They do not care if you are writhing in pain. They are strictly there to make money from your suffering.
I called their office on 7.3.25 in the morning cause my scripts were due on 7.4.25 and they were closed on the 4th. The medical assistant I talked to told me not to worry they would have them called in, well guess what they never did and it’s medication I need and they just left me to go the 3 day weekend without it way to go optum y’all really care about your patients. Then the medical assistant (in Vegas mind you) told me if it was that big of a deal go to urgent care like seriously and pay $75 bucks that they won’t reimbu... read more
I can't with a good feeling give them 1 star. They are rude and clearly don't care about who they serve. I went in to the office, i was 10 min late due to traffic, i stood there for at least 8 minutes and listened to some staff telling this girl how to do her time card. Finally asking if she could help me she said I was too late. I said I was here you wouldn't check me in. This is a number of times I have been in to this office staff that is clearly rude and doesn't care. I will never go back, I'm looking for a new provider
I was a patient for almost 20 years, since it was Dr. Johnson's practice. I've been healthy and not gone in a couple years, now I'm considered a "new patient" and none of them are accepting new patients. Way to ruin a great practice, I'll never go again and I'll tell everyone to avoid anything Optum!
I have been a patient with Dr. Johnson since he opened his practice thirty plus years ago. I have great respect for Tanya Chelsey and have continued to see her since Dr. Johnson left. However, the wait times are wearisome even though I respect her greatly. I've had similar issues to those mentioned by Deb in her review - problems with billings, referrals, and what feels like a general lack of care. I know people work hard everyday and do their best for the most part. The bigger issue for me is that the system isn't designed ... read more
Frequently asked questions about Optum Primary Care–Jordan Ridge
How is Optum Primary Care–Jordan Ridge rated?
Optum Primary Care–Jordan Ridge has a 1.9 star rating with 40 reviews.
When is Optum Primary Care–Jordan Ridge open?
Optum Primary Care–Jordan Ridge is closed now. It will open tomorrow at 9:00 a.m.
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