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Optum Primary Care And Specialty Care

2.3

About this business

Location details

2405 Research Pkwy, Colorado Springs, CO, 80920, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
Sat08:00 a.m. to 5:00 p.m.
SunClosed
2.3191 reviews
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En Sabah Nur's profile image
En Sabah Nur 
3 months ago

Communication with this place is bad. Doctors and staff are obviously not happy here. A nurse tried to tell me that I had too many questions. I had 3. My physical was just a placebo. Getting my lab results was a whole ordeal that meant that I needed another appointment which is ridiculous. Reception acted upset. They were unhelpful. They had no communication with themselves or the doctor. Id get conflicting phone calls from them. Ill probably leave thos practice. The lab situation is poor too. The lab workers were fine but r... read more

M M's profile image
M M 
3 months ago

I just called, I was trying to get my daughter established care. The gentleman said that I need to hang up the phone call the insurance to see if he can get her scheduled for another wellness check I advise him we were from out of state and we have to establish new care. After reading the reviews I decided to go elsewhere it was very alarming because of the fact that I felt as though he just did not want to do any type of work I also waited on hold for about 15 minutes 

Lew Stancer's profile image
Lew Stancer 
4 months ago

Today I had an appointment with Dr. Lee. I explained to that I was experiencing signs of a sinus infection. Pounding headache, eyes closing, head congestion, sore throat and body aches.He said that it was too early to prescribe me an antibiotic of which I told him I know it’s going to develop quickly into a full out sinus infection. I’ve had these often over the past 30 years and I know over the counter medicine will not work. Nevertheless, he told me to go home and use a sinus rinse and nasal spray and see what happens. If ... read more

Roger Heil's profile image
Roger Heil 
4 months ago

Highly recommend Dr. Lam, very professional and trustworthy with issues i discuss with him. 

Michelle Middlebrook's profile image
Michelle Middlebrook 
4 months ago

Our family of six has been with this practice for over 23 years. Earlier this year I went in after experiencing headaches for two weeks straight and was asked if I’d like to take a flu and COVID test, which I agreed to in order to rule out any possible causes. When I received my bill, I was shocked to see a $436 charge for the COVID test. I have been in contact with the office manager who said she would look into lowering the bill with the billing department. However, every time I call, send a message through MyChart, or vis... read more

Frequently asked questions about Optum Primary Care And Specialty Care

How is Optum Primary Care And Specialty Care rated?

Optum Primary Care And Specialty Care has a 2.3 star rating with 191 reviews. 

When is Optum Primary Care And Specialty Care open?

Optum Primary Care And Specialty Care is open now. It will close at 5:00 p.m. 

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