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Optique Eye Care, PLLC
- Optometrists
- Schertz, TX
About this business
Location details
15069 I-35 N Suite 108, Ste 108, Schertz, TX, 78154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 12:00 p.m. 1:00 p.m. to 6:30 p.m. | |
| Tue | 9:30 a.m. to 12:00 p.m. 1:00 p.m. to 6:30 p.m. | |
| Wed | 9:30 a.m. to 12:00 p.m. 1:00 p.m. to 6:30 p.m. | |
| Thu | 9:30 a.m. to 12:00 p.m. 1:00 p.m. to 6:30 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Sun | Closed |
First time patient for my annual eye exam and it went great. From first calling to schedule an appointment to friendly reminders text messages to day of appointment greeted by front desk. Staff were friendly checking in & starting the routine eye exam before seeing the doctor was great. Dr. Kikuchi was friendly, knowledgeable and answered any questions I had even about my insurance. My prescription was waiting for me when I was done & went home ordered glasses online. They do have frames though to try on & order there! Overa... read more
Unprofessional front staff that lack communication skills. The woman working there with thick black framed glasses wanted to take my phone to the back office and laughed at me when I refused to give my phone to her. The staff also failed to tell me they canceled my eye exam until I arrived for the exam. Time to find another place for my exams.
This place was horrible from day one! The staff is just rude and lack manners. I went last year and purchased my glasses. It took several MONTHS to come in and every time I asked for an update, the staff acted very bothered, I was told the glasses had been damaged in shipping so it needed to be reordered and then the wrong the thing was shipped so need to be reordered again. When I finally received my glasses they had blue(anti-glare) lens that were very thick. I know that my prescription is very bad so my lens would be thic... read more
I really dislike writing poor reviews; however, I will no longer utilize this place for our optical care. My son's contact fell out of his eye, and he had no replacements. I called to see if they were able to provide my son with a replacement (I was willing to pay for the record); however, the doctor stated that if we were not ordering contacts through him, he would not help us. Now my son has to walk around with ONE contact because instead of having some humanity in an emergency and allowing us to purchase a pair through hi... read more
I really dislike writing poor reviews; however, I will no longer utilize this place for our optical care. My son's contact fell out of his eye, and he had no replacements. I called to see if they were able to provide my son with a replacement (I was willing to pay for the record); however, the doctor stated that if we were not ordering contacts through him, he would not help us. Now my son has to walk around with ONE contact because instead of having some humanity in an emergency and allowing us to purchase a pair through hi... read more
Frequently asked questions about Optique Eye Care, PLLC
How is Optique Eye Care, PLLC rated?
Optique Eye Care, PLLC has a 4.1 star rating with 107 reviews.
When is Optique Eye Care, PLLC open?
Optique Eye Care, PLLC is closed now. It will open tomorrow at 9:30 a.m.
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