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Options HME Stair Lifts

4.9

About this business

Since 2007, Options HME Stair Lifts has been installing stair lifts, wheelchair lifts, and patient lifts in Southern Illinois and the St. Louis area. We are a family owned business, focused on giving our customers the options they need to stay in the home they love. That is why we're a certified dealer for multiple manufacturers, including lifts manufactured in the USA. We also offer stair lifts as new, used, or rental, allowing you to find a stair lift that fits your needs and your budget. We often serve the communities of ... read more

Location details

713 5th St, Highland, IL, 62249, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9115 reviews
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LeRoy H's profile image
LeRoy H 
2 years ago

Outstanding Company, Responsive to customer requirements, Installation w/i minimum days of need, Reasonable Custom Installation & Rental Costs. ***** ** ******* 

Alice A's profile image
Alice A 
3 years ago

Good product selection. Good financial advice. I love the lift. 

Business response:

Great to hear that the stair lift is working out well for you! We appreciate the opportunity to work with you, and thank you for the excellent review. 

Margaret M's profile image
Margaret M 
3 years ago

From beginning to end everything about Options HME, Inc. was perfect. They delivered everything they promised and exceeded all of my expectations. This family owned business has skill, integrity and a great product. They explained their product clearly, taught me how to use it safely and gave me a contract to back up their guarantees. It gives one faith that there are still local businesses operating with the ****************** to serve the public. I am grateful that I made this decision because there is no soft landing at t... read more

Business response:

********, thank you for the exceptional review, your vote of confidence means a lot to us. We are pleased to hear that you find the stair lift helpful. We truly enjoyed working with you, feel free to reach out to us anytime! 

Julie Y's profile image
Julie Y 
3 years ago

We recently had a Harmar stairlift installed by ***** of Options HME. We couldnt be more pleased with it! So easy to operate, takes up actually less space than we anticipated and our whole experience with this company has been nothing less than perfect! From our initial free estimate during Covid then another free estimate this June all the way through to the easy installation by a very professional, knowledgeable nice young man-couldnt be more satisfied with everything this company provides. It is quite an investment and on... read more

Business response:

*****, thank you for such a wonderful review. We are glad to hear that you are enjoying the stairlift, and have found it to be well worth the cost. Thanks again for your words of recommendation, we really appreciate them! 

BARBARA R's profile image
BARBARA R 
3 years ago

I had such a good feeling speaking with ***, and his son *****, when they came to tell me about their stair lifts. They made me feel like they were family. The price was so reasonable that I was amazed - as it was cheaper than an estimate I got 4 years ago from another Company. Then I was given an install date within a week and ***** (who came to install the unit) came exactly during the time given. I just received my Pinnacle SL600 this afternoon and I want to tell you that I already feel like I have been reborn. You will n... read more

Business response:

Thanks for the outstanding review *******! We are pleased to hear how excited you are about your stair lift. Thanks for recommending us, it was a pleasure working with you! 

Linda A's profile image
Linda A 
3 years ago

The process of measuring, purchasing and installation of our chair lift from Options HME Stair Lifts was a professional and easy experience. **************** was great. I was hospitalized when the lift was installed and realized when I got home that the chair height was too low. ***** came to my home the very day that I called and in just a few minutes had it adjusted. I would recommend them. 

Business response:

*****,Thanks for taking the time to leave such a wonderful review. Happy to hear that the chair lift is working out well after getting the seat height adjusted. Thanks again! 

Gina T's profile image
Gina T 
3 years ago

Service and installation was awesome and fast! It's been a blessing for my mom. 

Business response:

****,Thanks for the great review. Glad to hear that your mom is enjoying the stair lift! 

Ray F's profile image
Ray F 
4 years ago

It was a very good experience with Options HME Stair Lifts, they made the complete process painless and were very professional in the interview to determine our needs and the installation of the Stair Lift. I would highly recommend them. 

Business response:

Thanks for taking the time to leave your words of recommendation ****************. It is rewarding to hear that you enjoyed the estimate and stair lift installation. We hope the stair lifts continue to work well for many years to come. If you every have any questions or concerns, give us a call anytime. 

Judith M's profile image
Judith M 
4 years ago

I am so happy that I found Options HME on the internet. They came to the house to measure and to give me a fair estimate. They had the perfect lift for our needs and installed it in the span of two weeks. Jim was very helpful in helping me decide what was needed and Mitch, the installer, was great. He was here on time and worked very quickly. He also made sure that my husband took a ride and explained everything to us. Great company! I would recommend them to anyone. 

Business response:

Mr. & Mrs. ******, thank you for the wonderful feedback! It is great to hear that Mitch did an excellent job with the stair lift installation. Thank you for taking to time to write a review, and we hope that your stair lift can be helpful for many years to come! 

Frequently asked questions about Options HME Stair Lifts

How is Options HME Stair Lifts rated?

Options HME Stair Lifts has a 4.9 star rating with 115 reviews. 

When is Options HME Stair Lifts open?

Options HME Stair Lifts is open now. It will close at 5:00 p.m.  

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