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Optimum Professional Property Management, Inc
- Property Management
- Tustin, CA
About this business
This company offers property management services for Homeowner Associations.
Location details
17731 Irvine Blvd, Ste 212, Tustin, CA, 92780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Optimum PM is Excellent – Our 200+ unit HOA in Irvine, CA is very pleased with Optimum Property Management. While it's impossible to please everyone involved in a large residential community, Optimum seems to have found the right formula to keep things moving smoothly and professionally. Our Board is very happy with our property manager as well as the entire staff at Optimum. From accounting to strategic planning, they get it done correctly. We frequently receive compliments about Optimum from our homeowners, too, especially... read more
OUTSTANDING LEADERSHIP AND CUSTOMER SERVICE – Wow I’m not sure if Mr. Luciani is a disgruntled employee or just another homeowner who truly doesn’t get it! Optimum Professional Property Management has been our management company for over 10 ten years, and no I’m not a Board Member! When our Association first hired Optimum I was a bit skeptical because of our financial condition. Our reserves were down to 15% however we soon found it was even lower because we had Board Members who manipulated our Reserve Study, which only thr... read more
Happy to call Home, Home..... – I have lived in two associations both managed by two different managment companies. By far, have I received the best customer service and attention since living in my second home which is managed by Optimum Property Management. I have gone through 2 managers however, both managers were great. In my previous home I had 3 managers and am thinking that is just how the industry is. I have attended many association meetings and there are so many unhappy homeowners that seem like all they want to do... read more
Optimum Is the WORST!!!!!!!! – Wow, how am I not shocked that the only person with more than the lowest possible rating is on the Board that hired them. Maybe you should listen to the people that actually have to deal with them instead of just patting yourself on the back. There is absolutely NO WAY that people would attend a board meeting on the weekends just to congratulate you for finding any pm company let alone the lowest rated one in OC! They are NOT professional and all you are saying is that they gave a good orientat... read more
Business response:
As the owner of Optimum, I would appreciate and welcome the opportunity to discuss your grievances you have with either Optimum or your Community Association so that I may personally address your concerns.
Excellent Management Company!!! – I have served on the board of several associations and have worked with many management companies and Optimum is by far the BEST!!! They are very professional, responsive and always courteous. We have actually had homeowners come to the board meeting to thank us for finally finding a good management company - that says a lot! When searching for a management company we looked for several things that were important to our board: how long has the company been in business, how many employees and... read more
Optimum Professional Prperty Management is useless – In March of 2003 our HOA board chose Optimum Professional Property Management as our property management company. Since, it appears that they're good at billing and collecting association dues (and advice to the board on the legalities of raising fees annually) they are negligent in their responsibility seeing the home owner's needs are addressed in a suitable and timely manner. While fee increases can be understood, the fact is the level of response and service by Optimum... read more
Business response:
As the owner of Optimum, I would appreciate and welcome the opportunity to discuss your grievances you have with either Optimum or your Community Association so that I may personally address your concerns
BunchOfAmateurs – These are bunch of amateurs, not professionals. It's difficult to take these people seriously. What a joke they are....
Business response:
As the owner of Optimum, I would appreciate and welcome the opportunity to discuss your grievances you have with either Optimum or your Community Association so that I may personally address your concerns
How to get poor PM services for your money – Beware!! Watch your wallet!! Poor quantity./quality of service and lack of professionalism!! These are just a few of many problems we experienced. Optimum presents as an organized top notch PM company. This is defiantly not what was experienced in the 1 1/2 years their services were used by our HOA. Look elsewhere for PM services. There are good ones out there, we have found one.
Business response:
As the owner of Optimum, I would appreciate and welcome the opportunity to discuss your grievances you have with either Optimum or your Community Association so that I may personally address your concerns
Frequently asked questions about Optimum Professional Property Management, Inc
How is Optimum Professional Property Management, Inc rated?
Optimum Professional Property Management, Inc has a 3.2 star rating with 311 reviews.
When is Optimum Professional Property Management, Inc open?
Optimum Professional Property Management, Inc is closed now. It will open tomorrow at 9:00 a.m.
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