This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Open Road Cadillac
- Car Dealers
- Florham Park, NJ
About this business
At Open Road Cadillac, we build relationships. Our associates are long-term employees and experts uniquely qualified to assist you in selecting the right vehicle and setting up the proper service plan for your vehicle. We offer a no-pressure sales experience and our top priority is to ensure that you leave happy, whether you purchase a vehicle from us or not. We are waiting for our East Orange, Summit and Newark, NJ Cadillac customers to take a look at the variety of attractive offers we provide. We assure you that we will g... read more
Location details
334 Columbia Turnpike, Florham Park, NJ, 07932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I Purchased a 2018 Chevy Tahoe on 6/30/25 in NJ. I received my PA plates on 7/18/25. In PA you only 10 days from the date on the registration to get your inspection sticker. They vehicle failed on 7/26/25 due to motor mount on driver side had excessive play. Other issues of concern were the rear shocks leaking and rear differential pinion seal leaking. Per the document that was signed it states dealership performs a limited inspection on all used vehicles it sells in order to ensure that they are in safe operating condition.... read more
The seller also does not want to talk to me, very bad service. Too bad.
Today, during our visit with two friends, the Cadillac employees (Jalen) were not interested in selling us a car and did not even bother to answer our questions. We left the place in astonishment.””
Had an amazing experience with them. Was coming from a horrible dealership called Grand Price Cadillac, which is called Bomnin Cadillac in Nanuet now. Open Road Cadillac welcomed me with open arms. My salesperson was Alex; he was amazing. It didn't feel like I was talking to a salesperson; it felt like I was talking with family trying to get me the best deal available. Alex was very knowledgeable about the vehicle I wanted, which was the Optiq; it was a relief compared to the other dealership that I knew more than the salesp... read more
Avoid this business at all costs. The service department is unprofessional, and the GM doesn’t care. They NEVER have loaner cars available, no matter how urgent the service. Service Manager Christian Behrens is the most disrespectful person I’ve encountered—he had the nerve to blame me for a hit-and-run accident, despite being 6 months pregnant. They held my car for 7 days without providing updates unless I called, and I had to pay over $800 for a rental vehicle because they couldn't supply one. They also ignored a custom bo... read more
Frequently asked questions about Open Road Cadillac
How is Open Road Cadillac rated?
Open Road Cadillac has a 4.3 star rating with 699 reviews.
When is Open Road Cadillac open?
Open Road Cadillac is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com