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Onyx Urgent Care

2.9

About this business

Waterloo region’s only after hours urgent care clinic now offers VIRTUAL CARE from 8am-11pm daily. In person visits still available daily. Please check our website for current hours and wait times. We can treat everything from minor ailments to lacerations to minor fractures. See our website for a complete list of available services. 

Location details

580 Lancaster St W, Kitchener, ON, N2K 1M3, Canada

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WeekdayScheduleStatus
Mon5:00 p.m. to 9:00 p.m.
Tue5:00 p.m. to 9:00 p.m.
Wed5:00 p.m. to 9:00 p.m.
Thu5:00 p.m. to 9:00 p.m.
FriClosed
Sat3:00 p.m. to 7:00 p.m.
SunClosed
2.9550 reviews
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Curtis Shears's profile image
Curtis Shears 
on Google
2 weeks ago

Just SHUT this place down already. What a ridiculous place to even have to come for "care". Make an appointment - rude receptionist. Go in person as "walk-in", even more rude. Fire these women already - okay, not the sweet lady with the tats :) - This is a medical place. They should be nice, pleasant and helpful, not act like you should be bowing down to kiss their feet like they're doing YOU a favour to do THEIR actual job. Doctors aren't any better and I've seen 2 different ones in the last year - only because I was desper... read more

Zee A's profile image
Zee A 
on Google
2 weeks ago

extremely thorough, extremely quick, and extremely helpful. I am honestly impressed. I have never had a doctor that really heard me and took action quickly. Would recommend this doctor and clinic to everyone! 

Zara Omenka's profile image
Zara Omenka 
on Google
a month ago

Not sure why the rating is soo low, the few times I’ve been here I was attended to pretty quickly and the staff are all nice. 

Negin Piran Nanekaran's profile image
Negin Piran Nanekaran 
on Google
a month ago

I went to this walk-in clinic on a Monday with my 3-year-old son who had a severe nosebleed. We arrived around 8:30 PM, well within their posted walk-in hours (6 PM to 9 PM, Monday to Friday). I told the receptionist it was an emergency, but she simply said, “You have to go to the ER.” When I reminded her that it was still within working hours and the clinic wasn’t even busy, she said they don’t take new patients this late. I asked if this was an official policy and suggested they should clearly post it to avoid misleading p... read more

Nomad Nabs's profile image
Nomad Nabs 
on Google
a month ago

How and why can someone be so rude, I had to visit this clinic a few times and seems like something really wrong with the people at reception. It almost looks like shouting at the airport security and definitely not a clinic. 

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Frequently asked questions about Onyx Urgent Care

How is Onyx Urgent Care rated?

Onyx Urgent Care has a 2.9 star rating with 550 reviews. 

When is Onyx Urgent Care open?

Onyx Urgent Care is closed now. It will open at 5:00 p.m. 

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