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Onyx Urgent Care

2.9

About this business

Location details

580 Lancaster St W, Kitchener, ON, N2K 1M3, Canada

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WeekdayScheduleStatus
Mon5:00 p.m. to 9:00 p.m.
Tue5:00 p.m. to 9:00 p.m.
Wed5:00 p.m. to 9:00 p.m.
Thu5:00 p.m. to 9:00 p.m.
FriClosed
Sat3:00 p.m. to 7:00 p.m.
SunClosed
2.9554 reviews
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Kierryn Zimmer's profile image
Kierryn Zimmer 
4 weeks ago

Attended here today, the wait times weren’t too bad, the nurse was very sweet and the doctor (although rushed - but to be expected) was gentle, friendly and helpful. However, as the other comments indicated, the receptionists are just plain rude. I get that people can have a bad day but judging from the amount of comments that attest to the same thing, it may just be the way she is! No eye contact, barks demands at you, and treats you like a nuisance… what a shame to the entire clinic! 

Maggie White's profile image
Maggie White 
a month ago

Arrived at the clinic for 6 pm & was 4th in line. Reception was friendly. Did not wait long at all to see the doctor. Very nice doctor. Prescribed antibiotics, only waited 5 minutes for prescription. 

Nikki Demers's profile image
Nikki Demers 
a month ago

The doctor was very ignorant about autism and how autistic people function which means he completely ignored me and took my behavior that is normal for me, as odd and strange, which caused me more trauma and fear of males. Don't go to this place if you have a disability unless you have someone to advocate for you, cause they will set you off by ignoring what your saying and take your normal behavior like stimming as a reason to call police when you are just try to regulate and your not hurting anyone or yourself. This doctor... read more

A's profile image
A 
2 months ago

would advise against going here as a woman, as i was examined way too long for a feminine issue and was pretty much groped. 

Curtis Shears's profile image
Curtis Shears 
2 months ago

Just SHUT this place down already. What a ridiculous place to even have to come for "care". Make an appointment - rude receptionist. Go in person as "walk-in", even more rude. Fire these women already - okay, not the sweet lady with the tats :) - This is a medical place. They should be nice, pleasant and helpful, not act like you should be bowing down to kiss their feet like they're doing YOU a favour to do THEIR actual job. Doctors aren't any better and I've seen 2 different ones in the last year - only because I was desper... read more

Frequently asked questions about Onyx Urgent Care

How is Onyx Urgent Care rated?

Onyx Urgent Care has a 2.9 star rating with 554 reviews. 

When is Onyx Urgent Care open?

Onyx Urgent Care is closed now. It will open at 5:00 p.m. 

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