This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
855 NY-17M, Monroe, NY, 10950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:15 p.m. | |
| Tue | 7:00 a.m. to 6:15 p.m. | |
| Wed | 7:00 a.m. to 6:15 p.m. | |
| Thu | 7:00 a.m. to 6:15 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:15 a.m. to 2:00 p.m. | |
| Sun | Closed |
Extremely disappointed with my experience. During my exam, the doctor inserted the otoscope into my ear very forcefully to the point that it caused immediate pain. My ear continued to be painful for several days afterward!!!!! I've never had an ear exam cause lingering pain before! I was also caught off guard when the doctor suddenly grabbed my nostril with tool to examine my nose without any explanation or warning that he was using a tool. I had just recently gotten a nose piercing so an explaination or warning would have m... read more
Brought my newborn in for a tongue tie procedure and when I asked simple questions about the procedure/recovery I was met with sarcastic remarks like “what do you think?” Or “what did I just say?” When I needed clarification and reassurance. On a procedure MY NEWBORN CHILD was receiving. Instead of being treated like a concerned parent, I was met with a sarcastic tone and dismissed for asking completely reasonable questions. Any medical professional working with newborns should expect parents to be somewhat anxious and shoul... read more
The other reviews did not lie. My wife recently had ear surgery and it later got infected. Around thanksgiving she was told to give Dr. Lau a call for her ear and he completely just brushed her off like nothing. No at home steps, No medicine recommendations just a simple if it’s not an emergency don’t call. Today 1/12/26 She had an appointment with him due to her ear leaking puss and pain. The appointment lasted less than 5 minutes. he walked in the room pushed on her ear aggressively to the point she was in tears and then w... read more
Omg the reviews are real, please avoid this doctor. Worst doctor. I told him I have Crohn’s disease and he gave me an antibiotic that made my crohns worse. Even after explained that I have crohns.
Very rushed session. I should’ve read these reviews before going to Dr. Lau. He told me it must be a cold before even checking me. Had clogged ear and he said it was “a little wax”it’s clear so no problems. I still feel the clogged sensation. Then he told me “ok, you can leave now” it was truly a waste of time.
Ontario Lau, MD has a 1.4 star rating with 11 reviews.
Ontario Lau, MD is closed now. It will open at 7:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com