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OnPointe Care Clinic - Bartlett

3.2

About this business

Location details

5905 Stage Rd, Bartlett, TN, 38134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.289 reviews
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Zen Len's profile image
Zen Len 
on Google
2 weeks ago

SCROLL THROUGH THE REVIEWS TILL THE END.THEY HAVE SO MANY ONE STAR REVIEWS RUN !!!! ONE POINT IS JUST PLAYING DOCTOR GO TO A REAL DOCTOR YOU SHOULD ONLY GO THERE IF YOU HAVE A SPLINTER OR A SCRAPE ON YOUR ARM THAT SEEMS TO BE THEIR ONLY LEVEL OF CARE AND A SHOT THAT, THEY GIVE YOU THAT DOES NOTHING.IT'S MENTIONED IN OTHER REVIEWS THAT PEOPLE POST ,THAT PEOPLE HAVE HAD A SHOT THAT DOES NOTHING THE FAMOUS AIRSHOT. Every time I go, there say they're going to give me a medication and then I never get it even after I call up ther... read more

Kim Lupo-Johnson's profile image
Kim Lupo-Johnson 
on Google
2 weeks ago

Front desk person was unprofessional and rude. The nurse was the nicest person there today. The doctor didn’t give my sick child medication and said he should be better in a week. Did not appear to be thorough. Made an appointment and had to wait an hour after appointment time to go to back. People with no appointments went before us. What is the point of having an appointment and still waiting an hour.usually the staff is great but not today nor was the service 

Laquita Wade's profile image
Laquita Wade 
on Google
a month ago

Didn’t even get a chance to see anyone!!! Made an appointment online and wasn’t contacted outside of an email confirming my appointment. ONLY to arrive at the appointment DAYS later and be told that I need to call my appointment in so they can get paperwork together. How convenient is that?? I took OFF work for this appointment and wasted my time and gas!! Why didn’t someone call and tell me anything! Onpoint and is da WRONG name!!! Off Pointe and NEVER EVER AGAIN. There should not be an appointment available to schedule if ... read more

Devin Allen's profile image
Devin Allen 
on Google
a month ago

First time I went they did not even try and diagnose me and just made a guess leading to a misdiagnosis. The symptoms got way worse within the following day and I called them to notify them. They agreed that they had misdiagnosed it and asked me to come back in “free of charge” to which they again misdiagnosed me and gave me a shot that was not at all helpful for the issue. I continued to get worse so I went somewhere else that was able to diagnose me correctly the first time and provide helpful medical assistance. Nearly a ... read more

Ashley M's profile image
Ashley M 
on Google
a month ago

I arrived at this urgent care location at 5:28 PM with my child, well before their listed closing time of 6 PM, only to find the doors already locked. The receptionist initially ignored us standing at the door and only came over after we knocked multiple times. She then told us they had already taken their last patient for the day. This was never mentioned when I called earlier to confirm their hours—they simply stated they closed at 6 PM. If there’s a cut-off time for accepting patients, it should be clearly communicated on... read more

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Frequently asked questions about OnPointe Care Clinic - Bartlett

How is OnPointe Care Clinic - Bartlett rated?

OnPointe Care Clinic - Bartlett has a 3.2 star rating with 89 reviews. 

When is OnPointe Care Clinic - Bartlett open?

OnPointe Care Clinic - Bartlett is closed now. It will open on Monday at 9:00 a.m. 

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