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OnPoint Community Credit Union
- Finance
- Scappoose, OR
About this business
Location details
51501 Columbia River Hwy, Scappoose, OR, 97056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
When you need to get ahold of him you got to go through a call center and then they say somebody's on the phone and then you get hung up on and then you can't get anyone back on the phone. No customer service
Everything about their online process it’s ridiculous and a waste of time. nothing about it is easy or straightforward and then it will fail you for the security questions It makes up that have nothing to do with you and are basically just random trivia questions. After failing the ridiculous Online portion for this bank, after putting all my personal information in, it told me to call the bank, I called them and they told me I needed to come in to do the “online portion” maybe I don’t know anything but online sounds like yo... read more
Since the recent update to OnPoint's mortgage interface, transactions now take 2-4 business days to appear in the transaction ledger, previously, they were immediate. This lack of real-time visibility is unacceptable in 2025. Additionally, the new third-party mortgage platform is clunky and cluttered with redundancy and appears focused more on upselling mortgage services than providing usable data or a functional user experience. As a 30+ year OnPoint customer, I find these changes deeply frustrating and am seriously conside... read more
Had onpoint for years, beats any major bank by a long shot.
I had 3 accounts here and I wanted to add 3 accounts for my mother , who is disabled and can't come into the branch so I asked to set up fiduciary accounts for her. The new accounts person , looked at my trust documents and said they wouldn't be able to open the accounts because an attorney had rewritten the trust to follow Oregon Law and the bank said "show me where it says you can rewrite the trust " . Well , guess what... I hired an attorney who kept the exact same trust, but wrote that the trust now follows Oregon law. T... read more
Frequently asked questions about OnPoint Community Credit Union
How is OnPoint Community Credit Union rated?
OnPoint Community Credit Union has a 2.5 star rating with 13 reviews.
When is OnPoint Community Credit Union open?
OnPoint Community Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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