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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Jeanette R's profile image
Jeanette R 
a year ago

I applied for their BrightWay card that came by personal invite. I was approved they had pulled my reports. On trying to activate my card they had put in one of my last 4 ssn wrong on their verification platform. They then wanted me to send my social security card and drivers liscence via email which anyone knows you should NEVER do for personal information protection I called in multiple times and had them cancel as I would not take the risk of sending those personal documents. Ridiculous that they had the information and s... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Ashlee W's profile image
Ashlee W 
a year ago

Tequila was literally so amazing & the greatest person I could’ve asked to work with! So patient, kind & explained everything to me so well so I didn’t feel as overwhelmed. 10/10 will recommend her to anyone & would work with again! 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Marcella C's profile image
Marcella C 
a year ago

They are very professional and the customer service is excellent !!! 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Modupe T's profile image
Modupe T 
a year ago

Evelyn at the *********branch on ******Street was very pleasant. She helped me with the loan process efficiently and overall did a fantastic job. Thank you! 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

James G's profile image
James G 
a year ago

Beth was courteous, informative, and very professional! She knows what she is doing and helped me make a life changing decision!! Hats off to the entire staff. James G 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Theresa H's profile image
Theresa H 
a year ago

Awesome customer service by Ms. J****** in ***** ************, VA. I was done in and finances in my bank the very next day. I mean WOW!! 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Patricia F's profile image
Patricia F 
a year ago

Very smooth and very friendly office..thank you for your help. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Matt J's profile image
Matt J 
a year ago

Great staffs explained everything to you and answer all your questions very good experience 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

John T's profile image
John T 
a year ago

Awesome customer service . Professional and courteous, worked within my financial limitations. 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open tomorrow at 8:30 a.m. 

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