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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just spent over an hour on the phone trying to get a hold of a manager to speak about possibly getting a loan modification repayment plan set up and at a possibly lower rate and every single person that I spoke to said that there’s nothing they could do and when transferring me to management I was hung up on twice. I’m so discouraged and disheartened by the way that this customer service has been and how I’ve been treated. I was wanting to reach out in good faith to work with these people and for them to have been so rude,... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
HORRIBLE! customer service call center is a joke. They straight up lie to you, tell you the wrong information. No customer service what so ever!!!!! All these employees need let go. Such a joke.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
To be honest, I knew I was getting a raw deal when I first went with this company to initially re-finance my vehicle. I went from a bad deal to a better bad deal with a little money in my pocket to boot. Everything was okay until I re-financed again at the end of last year. Since then, it's been one thing after another. It was a constant case of different people saying different things. I would think everything was cleared up, then I would get yet another phone call from someone else, generally asking for more money or an ad... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Loan process was quick and easy. Every employee I spoke to was helpful and friendly. They explained the every detail of the loan, from how much it was to how it would be paid back if I were to pass unexpectedly, in a clear and easy to understand manner. They even answered every insane question I could think to ask. Definitely recommending everyone I know.
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
The transaction was quick and easy. Came right on time for college tuition for twins!! Thank you!!!
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
The interest is very high. Never again would I use them. Terrible.
Business response:
The interest rate you receive is based on our review of several factors, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Please feel free to reach out to your local branch if you have any questions. Your loan specialist would be happy to address any concerns you may have and determine the best solution for your situation: https://spr.ly/OMFBranches. Thank you. -SG
Awesome!! Very friendly! The process was so quick. Had money in my account in less than a hour. Great people!
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
Quick and easy process, excellent costumer service and very professional.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Very professional. Makes it easy to understand what you’re getting and walks you through each document before you sign.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open tomorrow at 8:30 a.m.
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