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OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
It was a good experience all in all.at first I thought maybe it was a little misleading but my credit was not as good as I thought. Overall it was a very speedy process. Thanks onemain financial.
Business response:
Thank you for your feedback! We appreciate your support. We're in your corner. -SG
It was quick, easy, and painless. Everyone in the office was very kind and professional, even when the technology went wonky for about 20 minutes. It was a great experience and I will be sure to let everyone know about it.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
The branches in ********and ********, MS have given me some of the best customers experience I have ever received. They go above and beyond to provide incredible customer service. I am incredibly grateful and will do business with them for many years to come.
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
I have been a loyal customer with OneMain for several years and I have been pleased with this company up until now. I have been paying my bill on time every month with direct debit, which works very well for me because I am a senior on a fixed income. But now, I am very disappointed with OneMain and it is very upsetting to me. When I did a loan recently, I asked the young man to set my payments so they can be directly debited from my account on the 21st of each month. He informed me that it would be no problem to do that. No... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
This loan company is discriminatory I was approved for a personal loan provided over 15 documents and just because the representative didn't understand what I was explaining(Instead of just calling and verifying with my job) I honestly don't think she even passed over the extra documents to process my approval and it took a full week to get back to me Mind you I provided taxes, W-2's and check stubs lease everything One Financial ask for the representative started accusing me of getting paid cash I Bent over backwards to dig... read more
Business response:
We are firmly committed to a diverse, inclusive environment for both our team members and customers. We have a zero-tolerance policy when it comes to discrimination and take these issues very seriously. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
I received a pre-approval offer from this company and never finished the process because they wanted a copy of my social security card and I didn't have it at the time. I stay very busy. I never signed anything, never even completed the application process and they hit me with a HARD INQUIRY on my report and said they couldn't approve me at this time without giving me ample time to get my social security card. I've sent them multiple emails with no response, tried contacting them through phone, but its always the wrong depar... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
Read the rest of the real comments. This place is pathetic. They refuse to provide me with the title to my vehicle almost 3 months after paying off my loan. Every time I call I get a different excuse and ALWAYS a need to call back - which never happens. This place is a scam and will try to rob you blind. Contacting the attorney general of *******, **** ******, to let him know of this inefficient plague on the community. Consumer Protection Division *** ** ********** ******* *** ***** ************, ******* To file a complain ... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
This company is pathetic, unprofessional, unorganized and always needing something at the last minute. Most companies have a checklist this company go off what they want from you. They never call me I'm always calling them. I had applied for a secure loan on 08/24/2023 and still going back and forth with this company. I would never recommend anyone to do business with this company. They don't care about the customer at all. My documents they act like they cannot read bank statements just dumb people. It is a never- ending si... read more
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
I had been searching for a loan with no luck until I contacted OneMain Financial. The representative was very helpful and we were able to get me the loan I needed. I would definitely recommend them for your financial needs.
Business response:
We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
OneMain Financial has a 3.4 star rating with 1,507 reviews.
OneMain Financial is closed now. It will open tomorrow at 8:30 a.m.
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