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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Andreia J's profile image
Andreia J 
a year ago

I complained about the way they handled my daughter’s account where I was the co-signer & they didn’t notify me when payments were late as well as delays in obtaining the payoff information. Since then I get advertisements almost Every day from them! I didn’t (wouldn’t) solicit this company for ANYTHING and even after having to provide my personal information to opt out (twice now) for something I didn’t opt in for in the first place I’m Still getting unsolicited advertisements & letters that I am prequalified. It’s nice to ... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

John M's profile image
John M 
a year ago

I was impressed with the personal service I received. I felt the team was concerned about me and really appreciated my business 

Business response:

Hi John.We love hearing about your experience. Thank you for the feedback. 

Roy M's profile image
Roy M 
a year ago

Friendly and helpful employees . The right loan at the right time. Fit right in with my life 

Business response:

We love hearing about your experience. Thank you for the feedback. 

Sharon S's profile image
Sharon S 
a year ago

The Manager and Rep were very professional and helpful. Thanks 

Business response:

Thank you for your feedback! We appreciate your support. 

Kathryn K's profile image
Kathryn K 
a year ago

Regina and the staff at the **** ***** **location in ******, New York was wonderful! My debt consolidation loan went off without a hitch and the funds were available within one hour after my remote closing. I definitely recommend OneMain Financial Group, LLC for your funding needs. K.********* 

Business response:

Thank you for your feedback! We appreciate your support. 

Andrew Y's profile image
Andrew Y 
a year ago

Absolutely awful. Needed cash so took a small loan out, only to find out that the balance of the borrowed amount had accrued 40% of the amount borrowed before even it was time to make my first payment. This place is a scam which preys of the financially vulnerable and puts them into a worse position than they were before. Luckily I was able to pay off the balance immediately before it accrued any more interest. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Carlos A's profile image
Carlos A 
a year ago

Awesome service Cathy is great with helping out to find the best solution 

Business response:

We love hearing about your experience. Thank you for the feedback. 

Austin G's profile image
Austin G 
a year ago

I would give 0 stars if i could. They have so many hidden fees and costs. They will charge your account multiple times leading to NSF fees on a bank. They would take almost a week to pull payments from my account. Then they would charge me on their end as well as my bank for each time it was declined. I pulled out a 5k loan from them and ended up paying well over 10k with interest and fees. I DO NOT RECOMMEND. THEY TAKE ADVANTAGE OF YOUNG PEOPLE ATTEMPTING TO ESTABLISH CREDIT. I have multiple loans and i do not have any issu... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Gi L's profile image
Gi L 
a year ago

I’ve been very happy with the speed and efficiency that One Main has provided. They are accessible to answer questions and are always professional. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is open now. It will close at 5:30 p.m.  

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