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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional and courteous. Knowledgeable and informative. One Main Financial says it all in the name!!
Business response:
Hi there Andrew!Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
Service was great! The lady i talked to was very helpful and easy to talk to. All and all i was very happy with their services.
Business response:
Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
They won’t give me a loan because I don’t own a car. Ridiculous. Not everyone drives. I never heard of this. Bad company to deal with. First they said I was approved and then they said I was not because I did not own a car. The person I spoke couldn’t wait her me off the phone. Poor customer service.
Business response:
Linda,We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
My experience was absolutely perfect. The entire process was quick and easy and the people there are always extremely friendly and helpful
Business response:
Hi Dallas.We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
A special thank you to Barbara from the ******* ****office, she is the best! Very professional and fast processing loan application and is great at following up, details provided, and so nice about the loan process.
Business response:
Hi Crystal.Thank you for your feedback! We appreciate your support. We're in your corner. -SG
Starting from beginning of loan process, I felt misled into what the loan offer was. All representatives that I worked with were not clear on the terms presented up front on the loan. I clarified the non-secured loan terms several times with multiple reps. Only offered much higher interest loan for much longer term in the end. Don't let them waste your time. Their system was down multiple times throughout the loan process, or they made me wait hours to discuss with one agent. A lost cause in the end and not even any apology.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance.
Ran my credit twice due to an error. They said running the second time would not affect my credit and claimed to have read me a script before the second time. This is not true. They victimized my credit with wholesale deception. Corporate decided to believe the branch manager over me (I have proof). Told me they are not credit experts. They tried blaming me for believing the false statements of one of their representatives. Do not do business with them.
Business response:
We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG
It was an wonderful experience the customer service was wonderful
Business response:
Hi Kemar.Thank you for your feedback! We appreciate your support. We're in your corner. -SG
Friendly easy to work with and informative clean environment knowledgeable employees
Business response:
Hi Frank.Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is open now. It will close at 5:30 p.m.
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