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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Vanessa G's profile image
Vanessa G 
a year ago

Needed some emergency home repairs and our Mortgage would not approve us for a loan, but One Maine was able to help us and fast! 

Business response:

Hi Vanessa.Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Shannon T's profile image
Shannon T 
a year ago

Make my payment every month. And yet 10 am on due date they start calling for payment . Leave nasty voicemails. And will hound you to death. Never not once fell behind. But yet I get treated like crap. Horrible people to deal with. And a 2 tho loan will cost 5 when done. Stay away from this company! Horrible everything! 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

Cristi C's profile image
Cristi C 
a year ago

I have done business thru the years. I always have the pleasure of doing business with Brian **********. He's very knowledgeable. He's very kind and polite. He makes your experience a very positive one. And for that I am grateful. 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

JaNey S's profile image
JaNey S 
a year ago

OMF approved loan for $4,900. Asks for documents and then decided not to proceed with loan application/ approval. OMF prefers secure loans and liens on vehicle, boat, real property. Even if you have any of those items/ clean title they still may not give you loan. At 35%APR ....you can't trust that type of business. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. -SG 

John K's profile image
John K 
a year ago

This place is a joke. I pay every month on time without fail and it seems like I'm not even paying the loan down. I pay over $300 a month and at times out of that money they will only put anywhere from $.09-$5 on the principle and use the rest for interest. Only recently did they put $60 on principle. It seems like a scam to me and that I will never get this paid off by the maturity date. They ask me all the time if I want more money and the answer is no. I'm sick of them. In a year it only looks like I paid $100 of the enti... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance.<span style="white-space: pre;"> </span> 

Jaramie T's profile image
Jaramie T 
a year ago

Sent a pre approved email. Was given the run around for 2 days . I kept getting requests for new paper work which I provided. Then they wanted paperwork they know I cannot get but also never needed for a loan before. On the first day they forget to put me on hold and I can here them being told just to call me back later. Then suddenly put on hold Then was told they had meetings coming up lol. Never got approved. Got a ding on my credit and when I asked about the putting me on hold situation. They then seemed to enjoy the fac... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

MILAGROS V's profile image
MILAGROS V 
a year ago

The agent was great. She made the whole process go smoothly, answered all questions, was like dealing with a friend. 

Business response:

We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Pamela D's profile image
Pamela D 
a year ago

Excellent experience. I'm very satisfied. The Agent was very helpful. I would recommend this company to everyone. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Deidre V's profile image
Deidre V 
a year ago

Its always a pleasure with the staff their. The staff always call to check to make sure I need anything. The customer service is always excellent. I will refer all my friends and family if they ever need to take out loans. Keep up the good work. 

Business response:

Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is open now. It will close at 5:30 p.m.  

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