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Once Upon A Child
- Children's Clothing
- Westlake, OH
About this business
Location details
25028 Center Ridge Rd, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I quite like this store.. I wish it was ALOT bigger, it is really crowded and hard to get down the isles with kids or other customers there. Other than that I rarely leave the store without buying something. I am really picky about resold childrens clothes, but I've never had an issue there.
Extremely rude when I asked a question about selling an item. Really need to reconsider their staffing. I asked a question expecting an answer not a smart response.
Rude, rude, rude, rude, rude! There is no professionalism in this branch at all. The workers dress in appropriately for a children's store, they gossip about people's belongings as if they were teenagers, and they whisper about costumers. The clothing selection is great but it isn't worth dealing with the rude employees! I will never go again and I will be telling everyone to find another resale shop because Once Upon a Child is the worst!
I've been shopping here for about 9 years. Over the years I've recommended it to many people. I tell them the people that work there are rude but the selection of clothing is so good, I'm willing to overlook the employees including the owner. I drive about 30 minutes to go to this location. But that has all changed. I took my high quality, well cared for clothing to sell. I still can not believe the rudeness. Talking about the clothing like high school girls. I understand they need to make money, but they barely pay a quarte... read more
I have been shopping here for over 15 years. Great store. Nice clothes. Couple complains: Wish they had a ladies room. I used to frequent the store maybe 1-2 a month and spend $50-75.00 each visit until the staff (short blonde hair, has daughters) stated to me on several occasions " you come in here too Much." or "Do you need to come here so often?" with a kind of nasty tone! What's that about? Don't they want business? I buy and leave without any problem. I never return items?? So, I only go in once a Season. Just voicing m... read more
horrible store manager rude Absolute joke, manager is extremely rude I understand she was busy but there is no reason to be so rude huffing and puffing and rolling her eyes I brought in childrens clothes and she was noticeably irritated and half assed looked through the cloths they were brand named great condition,some brand new what she did take what she paid was a joke and she even tried to take a bike and not pay me for that. I have to say that this manager should not own a store and would not recommend anyone to waste 3 ... read more
this location has very rude employees I love Once Upon A Child but this location is awful. I found the employees to be rude and snotty on numerous occasions. I was initially excited that we moved to an area with one so close. Now I will drive way out of my way to go to the location in Stow that I used to visit before we moved.
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Frequently asked questions about Once Upon A Child
How is Once Upon A Child rated?
Once Upon A Child has a 3.5 star rating with 616 reviews.
When is Once Upon A Child open?
Once Upon A Child is open now. It will close at 7:00 p.m.
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