Once Upon A Child's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Once Upon A Child

3.4

About this business

Location details

25028 Center Ridge Rd, Westlake, OH, 44145, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.4652 reviews
Select a rating
snacksthecat's profile image
snacksthecat 
12 years ago

Extremely rude when I asked a question about selling an item. Really need to reconsider their staffing. I asked a question expecting an answer not a smart response. 

alexandrajones's profile image
alexandrajones 
12 years ago

Rude, rude, rude, rude, rude! There is no professionalism in this branch at all. The workers dress in appropriately for a children's store, they gossip about people's belongings as if they were teenagers, and they whisper about costumers. The clothing selection is great but it isn't worth dealing with the rude employees! I will never go again and I will be telling everyone to find another resale shop because Once Upon a Child is the worst! 

Teresa L.'s profile image
Teresa L. 
13 years ago

I've been shopping here for about 9 years. Over the years I've recommended it to many people. I tell them the people that work there are rude but the selection of clothing is so good, I'm willing to overlook the employees including the owner. I drive about 30 minutes to go to this location. But that has all changed. I took my high quality, well cared for clothing to sell. I still can not believe the rudeness. Talking about the clothing like high school girls. I understand they need to make money, but they barely pay a quarte... read more

patty4645's profile image
patty4645 
14 years ago

I have been shopping here for over 15 years. Great store. Nice clothes. Couple complains: Wish they had a ladies room. I used to frequent the store maybe 1-2 a month and spend $50-75.00 each visit until the staff (short blonde hair, has daughters) stated to me on several occasions " you come in here too Much." or "Do you need to come here so often?" with a kind of nasty tone! What's that about? Don't they want business? I buy and leave without any problem. I never return items?? So, I only go in once a Season. Just voicing m... read more

hunthx's profile image
hunthx 
17 years ago

I have frequented this store on about 3 occasions. I come to visit family and always make a special point of visiting while there. I think they have a great selection and I am very picky about my clothing and I buy a lot which is why I appreciate the great price. I have received the cursory glances from the staff when my chilren venture beyond the play area however, I always have my mom or sister there to assist in the corral of the kids. One time I was beyond embarassed when my 2 year old stripped down and took off her diap... read more

Frequently asked questions about Once Upon A Child

How is Once Upon A Child rated?

Once Upon A Child has a 3.4 star rating with 652 reviews. 

When is Once Upon A Child open?

Once Upon A Child is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com