OMG Smiles: New Bedford

Peyton Williams 

on Google

a month ago

terrible workers and they treat the patients who have been in treatment for 3 years awful. Brooke and Neele both treated me poorly at my visit that was rescheduled multiple times on their end. It was a check retainer appointment that was also a Lower lingual insert 3-3 that was meant to be free PER the CLINICAL LEADER from my deband appointment. It was meant to be free after complications had with my L arch and not getting demanded in the promised time. Why would I lie about this? The two ladies made me feel stupid and that ... read more

Brittni Kinard 

on Google

4 months ago

Don’t even set yourself up! Please hear me. This place will book you an appointment, then a week before the appointment they cancel. My daughter’s treatment should have been done months ago, but they have cancelled her appointments back to back too many times. There’s only one Dr apparently that works here, so when the Dr calls out you will get rescheduled 4+ months out, prolonging your treatment. It’s not right to the clients.. trust men I’m not the only one they do this to. 

Kristine Norcross 

on Google

a year ago

Edit 2: Back to 1 star. I just received a text message stating that they have to reschedule my appointment AGAIN! Absolutely unacceptable! —————————————————————————— Edit: I am very pleased that the director of OMG Smiles New Bedford, reached out to me within 24 hours of posting this review. She was highly professional and listened to my concerns with empathy. After speaking with her, I have changed this review from a 1 to a 4 because while I was frustrated with the lack of communication regarding guardians being required to... read more

Dionne Reyes 

on Google

a year ago

Kristi is the best!! She is always so nice and does a great job.