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Old Town Family Practice
- Doctors
- Dallas, TX
About this business
Location details
413 West Bethel Road, Ste 300, Dallas, TX, 75019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So frustrated with this office. I like the medical staff there but everything else. No.
We love Dr Swaldi but their staff and especially billing practice is questionable. Received a bill in February and I had asked what it was for. All I received as the current date and an amount. I wanted date of visit, what the visit type was and payment history to ensure it wasn’t already paid as each time you go to the office they ask for payment from past visits that insurance didn’t pay. While I was waiting on this I received countless texts, calls and emails - back to back to back. I found out they are cleaning up their ... read more
RecommendedAbsolutely love this practice!!!! They never fail to get us in, I never feel rushed and feel like Brittany/Megan really care, and they’ve gone above and beyond today refilling a prescription amidst the COVID chaos! Loyal to this practice for life, especially the AWESOME PAs!
Friday at 4:25pm I was bit by my own dog.(my fault). As I knew OTFP was about to close I called to see if they could call in an antibiotic fully expecting them to tell me to go to the ER as most physicians offices would. Well they asked how fast I could get there and to come on. They could have easily told me to head to the ER but instead I was in and out with a visit, a tetanus shot and antibiotic called to my pharmacy all for my copay. I am so grateful for the care I got and so thankful that there is a PCP office in Coppel... read more
0 stars Absolutely horrible service. I’m embarrassed to have to do this. The only reason we transferred to this practice is De Roberson who has since left. I’ve called, Emailed, Left messages, sent messages via their portal and no one cares. They just want payment, they don’t want to help their patients. My husband went to the urgent care yesterday and the only help this practice can provide is you have to come in for a referral. We live over an hour away, my husband can’t move and we just need them to send a referral to spe... read more
Not a good place to go if you want a physician to return your telephone call. Carol prescribed me high blood pressure medication and did not tell me she was sending the prescription to my pharmacy. I do not have high blood pressure and if that's what she prescribed, she should have told me up front. I left several messages for her to call me but no response. A person working in the office did call me back but it wasn't Carol and I didn't get any answers as to why she prescribed me high blood pressure medication and why she w... read more
Aggie Doctor! Very nice staff.
Staff was very helpful today. Doctor took his time with me and discussed my health concern.
Frequently asked questions about Old Town Family Practice
How is Old Town Family Practice rated?
Old Town Family Practice has a 3.9 star rating with 78 reviews.
When is Old Town Family Practice open?
Old Town Family Practice is open now. It will close at 5:30 p.m.
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