Ojai True Value Hardware

Asmr Chipotle 

on Google

2 months ago

The older woman feels like she’s watching to see if I’ll steal every-time I come in. I’ll be looking around and I’ll be asked by her what I need help with and I’ll tell her but then she’ll so really quickly “we don’t have that.” I just went in today to get an air filter and she was rude, I hadn’t even looked yet. Next time please just show me where it is and I can look myself, you make people feel like they don’t belong in the store. I don’t know if she is the manager but she is rude. 

Peter Norgaard 

on Google

a year ago

Shopping here is great! Friendly staff and they know where everything is. In addition to the normal stuff they have lots of little odd things that you can’t find at the big stores. 

Juan Matute 

on Google

a year ago

We stopped in to pick up a few supplies for camping like firewood and propane. This is our second time picking things up from the store. Everyone at the store was so helpful and nice. It was a great experience. 

Caroline C 

on Google

2 years ago

I love the home town crew here, they help w/o pouring on the saccharine and kissing up. Knowledgable and courteous, and willing to go the extra mile as needed, like carrying heavy items to your car. I would also think twice about pointing the finger at some one who works there/anywhere; perhaps your entitled attitude turns off shop keepers, Jake; ever thought about that? Alternatively, perhaps there just isn’t always a manager there to talk to (I take issue with the whiny Australian who jumped to the wrong conclusion about o... read more

jake Lascala 

on Google

2 years ago

I went in today 17th of November 2023 and spoke to the rudest lady at the counter. I asked if I could see a manager to speak to them about a product and she said no. I asked if there was an email or number to set up a meeting for next time and she said no. I think because I have an Australian accent she was not interested. She should be sacked.