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Ocean Reef Resort - Miramar Beach, FL

3.6
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About this business

Ocean Reef is Destin's premier vacation rental company. For nearly 30 years we have been specializing in well-appointed vrentals along the Emerald Coast, from Destin to the Beaches of South Walton. 

Location details

10221 US Highway 98 W, #2, Miramar Beach, FL, 32550, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
Review Performance in the last  
6 months
3.6149 reviews
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Phi N.'s profile image
Phi N. 
on Birdeye

2 years ago

Worst vacation rental you can imagine for multiple reason. Be wary of these in particular if you're unfortunate enough to stay with these filthy people. 1) Electricity wasn't even on on in the bedroom we were staying in, and no one ever came out to fix it. Imagine spending $600 a night to shower in the dark. 2) Every room smelled like mildew, sand everywhere, and the ac barely worked. It was hot the entire time. 3) Management will take every opportunity to blame you for any damages they randomly find so be sure to rec... read more

Jessi C.'s profile image
Jessi C. 
on Birdeye

2 years ago

We recently had a group of 3 families staying in Seaclusion house in Destin. The house itself was pretty decent. It was pretty clean and the beds were very comfortable. There were more than enough bath towels to last 12 of us the week. The kitchen, however, was terrible. Not the condition of it, but there were hardly any pots/pans or kitchen utensils to use. There was no way we could even cook a meal for 12 people with the 1 decent skillet that was in the house. There was no spatula, flipper or serving spoons. In addition t... read more

J F.'s profile image
J F. 
on Birdeye

2 years ago

I would like to compliment Ocean Reef for contacting us once we got home to apologize for the lighting situation we had at Emerald Pallozzo. The manager was sincere and we feel like we would give them another chance in the future. I would have taken this review down but it isn't allowed on this site. Thank you Chase for reaching out. In this day and time that means a lot! J Fogle 

J F.'s profile image
J F. 
on Birdeye

2 years ago

Janice F (2 stars) 05/11/2021 We go to Destin every year and stay in the same area. This was our first time staying at Emerald Palazzo in St Tropez and booking with Ocean Reef and sadly our last. I didn't read the reviews for them before I booked and that is on me. Upon arrival we immediately contacted management that our house had no lights in two of the three bedrooms. They sent two guys from their office who told us they were't electricians...one offered to hang a flashlight on the ceiling fan! Really not what you expec... read more

Kathleen S.'s profile image
Kathleen S. 
on Birdeye

3 years ago

I am leaving a review regarding my experience with Ocean Reef and renting through them. First, the house we rented was in a beautiful location on the beach. It was a large home with a guest house. The arrangement of the house was perfect for our family of three. It was clean when we arrived. The house has several issues that we discovered within a few days. One of the burners on the stovetop did not work, . With our large family, it made cooking difficult. The other burner glowed red the whole time. In addition, there... read more

Michelle L.'s profile image
Michelle L. 
on Birdeye

3 years ago

Our family of 10 stayed in one of the properties managed by Ocean Reef. The place was very run down and it did not look like the owner cares about maintaining the property - inside or out. From the welcome mat being tattered to the backyard/pool area looking like a junkyard. No upkeep. These were not the main issues though. During Covid-19, when the house should be EXTRA clean, we walked into a place that didn't appear to be cleaned at all. Here are several things we found: - Hair on shower curtains and in bottom of shower... read more

Morgan R.'s profile image
Morgan R. 
on Birdeye

3 years ago

This business extremely greedy and they should be shut down immediately. They refuse to refund us and their cancellation policies are just silly. I've never stayed at a rental that refuses to refund your money a month in advance. How can you not refund people during this time? It's disgusting.  

Erica T.'s profile image
Erica T. 
on Birdeye

3 years ago

Would give zero stars and not recommend to ANYONE. This company does not care about their guests during this time. All they care about is the money. You guys have lost so much money from this pandemic and will in the future, the least you can do is take care of your customers and work with them. You guys are in an industry where you must suit to your customer's needs, or none of your guests will return. Terrible guest service and will not be booking with this company again. We were legally not able to go during COVID and the... read more

Joe G.'s profile image
Joe G. 
on Birdeye

6 years ago

The absolute worst! If anyone wants pictures please contact me at labhouse72160@gmail.com a dumpster full of garbage and dog shit 7 steps off our patio was our ocean view and slept on a mattress full of piss stains Ocean Reef is the absolute worst an once they have your $$$ they don't give a shit 

Frequently asked questions about Ocean Reef Resort

How is Ocean Reef Resort rated?

Ocean Reef Resort has a 3.6 star rating with 149 reviews. 

When is Ocean Reef Resort open?

Ocean Reef Resort is open now. It will close at 5:00 p.m.  

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