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Oakworks
- Medical Supplies
- New Freedom, PA
About this business
Oakworks has been engineering massage, spa and therapy equipment to consumer specifications since 1978. With its state-of-the-art, 93,000-square-foot facility, Oakworks is capable of producing more than 250 pieces of equipment a day. Its equipment offerings include ergonomic massage tables, physical therapy and athletic training equipment, spa tables and casting and X-ray imaging tables for the medical community. These products are sold in all 50 United States and 35 countries worldwide. Oakworks employs more than 150 people... read more
Location details
923 E Wellspring Rd, New Freedom, PA, 17349, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Predatory business practice. They sent me inferior cheaper table. instead of the actual, more expensive table I ordered and paid for. Refused to replace with the correct table. instead condescendingly advised what the difference was between the table I bought and the cheaper inferior table they sent me and suggested that I sell this inferior table and buy a new one. Never again will I deal with this dishonorable company that has despicable quality control and customer service.
Oakworks, despite what their website boasts, lacks all integrity and their values simply DO NOT exist. The worst management and customer service I have ever dealt with. I ordered a very expensive table and when it was delivered without the specifications promised their customer service rep Ricci only tried to sell me what was missing. They went back on their word, didn't own up to their mistakes or even try to provide a solution. I have never been so disappointed.
RecommendedGreat tables and fabulous customer service
quality construction, replacement of parts. Great service
I have had mine 10+ years! and is still in tip top shape!
By far their equipment has outlasted any other equipment I have used in my 20 year career.
Business response:
Thanks Karen!
The most arrogant, unfriendly management ever dealt with. One would think that people who are making equipment for healing would have much love, customer appreciation and great respect for human being. Oakworks grown into corporation and changed its face from being friendly and customer oriented to cold and very customer unfriendly corporation, without human affection. It was a very disappointed experience to deal with arrogant and unfriendly management.
Business response:
Hello Andriy: we are very sorry to hear that you were not pleased with your experience. We value your feedback and will strive to exceed your expectations. Please message us directly and our Management team will reach out to you promptly. Thank you
Great sky blue table has helped me tremendously over the last 12 years. Thanks for making such a great massage table.
Business response:
Thanks for the review Eric! Love the sky blue fabric!
A shout-out to this wonderful company! I needed two of the pieces that fit onto the screw to adjust the legs on my Nova table and they were so very helpful! Thank you Oakworks! Best portable tables out there.
Business response:
Thanks Diana! We're always here to help our amazing customers.
Frequently asked questions about Oakworks
How is Oakworks rated?
Oakworks has a 4.4 star rating with 207 reviews.
When is Oakworks open?
Oakworks is closed now. It will open tomorrow at 9:00 a.m.
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