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Oak Grove Healthcare Center
- Medical Centers
- Rutherfordton, NC
About this business
Consulate Health Care is a leading national provider of senior healthcare services, specializing in post-acute care. We offer services ranging from comprehensive short-term rehabilitation and transitional care to Alzheime's and dementia care.
Location details
518 Old, US-221, US-221, Rutherfordton, NC, 28139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
Was it easy to find parking at this senior care facility? No, I had to look for a parking spot for a long time Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? Yes, they could have waited Did this senior care facility prominently display their credentials or business license? Not very well. I had to really look for it before I found it. Was this senior care facility's staff friendly? They were decent Are you going to visit this senior care facility again? On... read more
Was it easy to find parking at this senior care facility? No, I had to look for a parking spot for a long time Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? Yes, they could have waited Did this senior care facility prominently display their credentials or business license? Not very well. I had to really look for it before I found it. Was this senior care facility's staff friendly? They were decent Are you going to visit this senior care facility again? On... read more
Was this senior care facility's staff friendly? They were decent Were you able to get all of your questions answered while you were at this senior care facility? Some were answered Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? No, they've never taken personal calls with me Would you refer a friend or family member to this senior care facility? Maybe, I'm not sure if I loved them that much. Was this senior care facility easy to locate? Fairly Easy
Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected Is this provider willing to pursue advice from other providers when necessary? No, and they didn't want me to seek anyone else's opinion Does this provider always put the customer first? No, putting customers first doesn't really seem to be a priority to them
Does this provider leave you on hold for a long time when you call? All the time! I think I got a gray hair while I was waiting Is this business handicap-accessible? Yes, but it seemed extremely out-of-date
Does this provider give unbiased advice? Yes Is this provider easy to reach in an emergency? No. It took me several times to get through. Was there annoying music playing while you waited or during your visit? No, there was no annoying music Did you experience unnecessary pain during your visit? No Did this provider seem up-to-date with the current advancements in their field? They seemed to know enough
This nursing/rehab facility has been undergoing a transition over the last 6-8 months (2012). During this time, service has improved, but there is still room for improvement. Communications with staff for follow up on care/health issues to family members is lacking. Rehab department is excellent.
Did this provider answer all of your questions? Some were answered Was this provider's staff friendly? No, they were rude
Did this provider answer all of your questions? Yes
Frequently asked questions about Oak Grove Healthcare Center
How is Oak Grove Healthcare Center rated?
Oak Grove Healthcare Center has a 3.5 star rating with 61 reviews.
When is Oak Grove Healthcare Center open?
Oak Grove Healthcare Center is open now. It will close at 11:59 p.m.
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