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NW Medical Plaza at Pinnacle

2.6

About this business

Location details

2000 S 42nd St Suite 100, #100, Rogers, AR, 72758, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.697 reviews
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Ale Candles (Wouldn’t you like to know)'s profile image
Ale Candles (Wouldn’t you like to know) 
4 days ago

A place where they just care about money and only help if you the money to keep coming in and missing work. Don’t bother unless you wanna keep coming in instead of getting better try a different place. 

Nikhil Shaganti's profile image
Nikhil Shaganti 
a week ago

I had one of the most disappointing healthcare experiences with a PCP at this facility. I originally visited in January 2025 for my annual wellness visit (which is supposed to be fully covered by insurance) at a different Northwest facility. During that visit, the doctor asked me about my health history and existing conditions — standard questions I would have never brought up on my own in a wellness exam. He also did a routine physical and labs. A month later, I was shocked to receive a bill coded as a regular office visit ... read more

Nancy Paschall's profile image
Nancy Paschall 
a month ago

All the pcp are really great at this location My pcp ( personal favorite Kelly Thompson Davis) has went out of his way to go above and beyond to help me. Couldn’t ask for a better PCP The front office is very helpful as well Recently I was frustrated with my lab experience But they are short handed and are doing their best. I should have used more patience but I am human and was not having the best day. The lab tech was very professional and apologized for the delays. I had to make another appointment to get my labs done. Sh... read more

Michael Eck's profile image
Michael Eck 
2 months ago

What a joke, no communication..everything is thru a call center, thats horrible. Had to call to get them to schedule xrays, had to call to get a walking boot, 24 hrs later had to call to find results, had to call to find out what to do next..They clearly don't put communication or patients above a paycheck. Do not use 

Donivan Tarpley's profile image
Donivan Tarpley 
3 months ago

Highly unimpressed with my last two visits. Will be seeking a new primary care provider 

Frequently asked questions about NW Medical Plaza at Pinnacle

How is NW Medical Plaza at Pinnacle rated?

NW Medical Plaza at Pinnacle has a 2.6 star rating with 97 reviews. 

When is NW Medical Plaza at Pinnacle open?

NW Medical Plaza at Pinnacle is open now. It will close at 8:00 p.m.  

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