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NuStar Insurance Agency, Inc.
- Insurance
- Novi, MI
About this business
NuStar Insurance Agency is now part of Acrisure! We’re combining the best of our local expertise with Acrisure’s superior technology to bring you even better insurance solutions. We are still the same team…nothing really changes in the way we serve you except that with Acrisure’s scale and operational efficiency, we will be better positioned to empower you to protect what matters most to you, your family and your business.
Location details
39555 Orchard Hill Pl #130, Novi, MI 48375, Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I really would like to give this place no stars. Called to get quote from this place the lady that transfer me sounded like she was in the bathroom transfer me to Darlene who was extremely rude. Darlene told my husband and I they’re no longer taking new clients! Something I never heard before. Called back to speak with rep that transferred me to Darlene to tell her that the lady Darlene was rude and declined our service and the rep said well go find somewhere else than. Yea very unprofessional place and I don’t think I would... read more
Worst customer service ever Suzanne my agent is great but whoever is running the office is horrible. Ever since they switched over from Nu Star it's been a debacle they have two different phone lines with two different extension numbers. When they transfer you to your agent they make you press one then put in the extension number which is difficult if you're driving. I believe after my insurance is up I will be switching agencies. Sorry guys hate to give a one-star review but it's been one thing after another over the last y... read more
Worst customer service ever Suzanne my agent is great but whoever is running the office is horrible. Ever since they switched over from Nu Star it's been a debacle they have two different phone lines with two different extension numbers. When they transfer you to your agent they make you press one then put in the extension number which is difficult if you're driving. I believe after my insurance is up I will be switching agencies. Sorry guys hate to give a one-star review but it's been one thing after another over the last y... read more
Been working with their Team for over 10 years, mostly with Casey. Everyone is always so nice and very helpful. They've made any claims so easy and seamless. I recommend them any chance I get.
Frequently asked questions about NuStar Insurance Agency, Inc.
How is NuStar Insurance Agency, Inc. rated?
NuStar Insurance Agency, Inc. has a 4.3 star rating with 38 reviews.
When is NuStar Insurance Agency, Inc. open?
NuStar Insurance Agency, Inc. is closed now. It will open at 8:30 a.m.
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