NTB-National Tire & Battery

Nicole T. 

on Yellow Pages

10 years ago

My fiance took our truck in due to loud noises coming from the front end. They advised that they ball bearings were bad. They told us to replace them both passenger and driver side front end would be $492.00. We called back to tell them to do the work, and then the price doubled to $990. Because the tow bill would have been nuts we advised to only do the driver side then. They said that the truck was not safe to drive, that the shocks were bad etc. After paying for the driver side ball bearings to be replaced, my fiance drov... read more

Bob R. 

on Yellow Pages

10 years ago

Went there for an oil change and the next thing I needed tie rods and struts. I didn't have time to take it for a second opinion so had them do the work. Had to pay and pick up the car after they closed. Went to pick up the car and it was like driving a car without power steering. They didn't notice this when they pulled it out of the shop. The car now has other problems it didn't have before, but won't even go back there for an oil change as I think I got taken to the cleaners. I learned my lesson and next time take it to a... read more

allen.gall 

on Yellow Pages

12 years ago

I went here for brakes after being told by the dealer that the rear brakes on my 2001 Lexus LS were due for a replacement. So I went to NTB in VH to save some money, and I had had good experience with them in the past. I noticed that a shimmy problem I was having while braking didn't go away after the brakes had been repaired. I already had newish brakes in the front, so I took the car back to NTB. They told me their was a 3-month "break in" period, but after two months and the problem getting worse, I went back. They told m... read more

ripdpff 

on Yellow Pages

13 years ago

I was in the area to visit my mom. Got a flat tire due to a construction nail. Took it to NTB to get it plugged, and they told me that it was not fixable (?) Then told me that I at least needed 1 tire, but they needed to show me something....proceeded to tell me that all my tires had "tire rot" and will need to be replaced soon, also my back shocks and struts were bad and wearing on my back tires...interesting that they just so happened to have a "special" on those items. I asked for an estimate for 2 tires, then went to wer... read more

reviewer79 

on Yellow Pages

15 years ago

I purchased a set of new tires and wheels for my car in June 2008. I was told that if I purchase the road hazard warranty, it would be good for 12 months. In May 2009, I had to exercise the road hazard warranty due to hitting a chunk of concrete in the road in a poorly managed construction zone. When the car was done, I was told that I owed them almost as much as the cost of a new tire! I questioned them and they said that it was a pro-rated road hazard warranty. I can understand prorated, but I was not advised of that when ... read more

derfgn 

on Yellow Pages

16 years ago

I went there for brake work twice. The first time they did extra work without letting me know in advance. Of course I had to pay the extra hundred of dollars. The second time they won't honor their warranty. And if you have a coupon, chances are they'll find excuse to refuse it. Won't go to this particular NTB again.