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NTB-National Tire & Battery
- Tires
- Raleigh, NC
About this business
Specialties NTB of Raleigh, NC is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed... read more
Location details
9001 Baileywick Rd, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Stay away from this place! I had been in there several times to get an oil change and the wait ranged anywhere from 2 hrs to they couldn't do it that day (and not because they were busy, just understaffed). Finally I made an "appointment" with them...come to find out when I go in for the scheduled appt, they tell they do make appointments. Not to mention they were extremely rude about it.
This place has gone down hill, Used to love the way they dealt with me, but that was a few years back.. When I would not have the work done there because the price was way to high they told me I could not have my car back . I was told if I wanted my car I needed to have it towed off the lot because it was a danger to drive. Good thing I have a friend in law enforsement who told me to go get my car, and not take no for an answer. BTW the work they wanted to do was way overboard. I also have to mention I had a half tank of gas... read more
Not even one star for these rip off artists – These guys replaced my battery back in August. In December, my battery died again, so I took it back to them. They took a look and told me that the alternator had gone out and fried the battery. I should have taken it to a REAL mechanic at that point, but unsure what to do, I left it with them to replace the alternator and put in a new battery. They did, and that night, driving it on the freeway, it started making weird scraping noises. Then, later, the power steering totally fai... read more
DO. NOT. GO. HERE. – I used to go here regularly, but I will not anymore! I might trust them with a basic oil change, but I will not trust them with anything else. I had my clutch replaced and slightly over a year later it needed to be replaced again. Another mechanic said it wasn't because of wear but rather a defective part was installed in the first place. I also once went in knowing exactly what was wrong with my car but did they trust me? No, they charged me almost $100 to diagnose exactly what I told them the problem w... read more
RIP OFFS – These guys will steal the gold out of your teeth! Stay away from these ones!
DO NOT GO HERE – Do not go here. Do not go here. Do not go here. The mechanics are not capable of correctly diagnosing your vehicle. If they do any work, they will add not needed services and replace parts that do not need to be replaced. The necessary needed work will not be done, AND you will end up returning the vehicle for another round of over priced service. The workmanship here is terrible and the actual price you pay will be FAR more than you ever dreamed. Fine prices on tires - terrible experience on service.
Do Not Trust These People With Your Vehicle – Is there a rating less than 1 - if so, these guys deserve it. This location is a rip-off - fortuneately I did not use them. I called to get a price on a rear-brake job. They were reluctant to give me a price over the phone, asked me to bring the car in for the estimate, but eventually gave me a price over the phone of $119. I took the vehicle in anyway and at the end of the inspection, the quote was now up to $540 - requiring not only brake pads for the rear, but also rotors for ... read more
Avoid at all cost – Never again. I had 4 tires installed last month and they damaged my rims in the process. I went back to the shop and talked to the manager, Don, and he was rude and a liar. I called their hot line and their district manager, Ron McClung, after many calls finally returned my call, but he just gave me lip service. After that he never returned the calls or the many e-mails I sent afterwards. They also did an alignment and when I had a oil change done at the dealership 4 weeks later, as I will never step foot... read more
Great hours, prompt tire service, – I have used Merchant's for inspections and tire mounting for the past several years. They have always completed the work to my satisfaction, on time and at very reasonable cost.
Frequently asked questions about NTB-National Tire & Battery
How is NTB-National Tire & Battery rated?
NTB-National Tire & Battery has a 4.3 star rating with 339 reviews.
When is NTB-National Tire & Battery open?
NTB-National Tire & Battery is closed now. It will open at 7:00 a.m.
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