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NRMA Insurance
- Insurance
- Hornsby, NSW
About this business
Location details
Shop 3106/236 Pacific Hwy, Hornsby, NSW, 2077, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Flora at NRMA Hornsby provided excellent customer service. She listened carefully to my situation and handled everything professionally and efficiently. I truly appreciate her kindness, support, and professional attitude. Thank you, Flora!
Forget NRMA Australia and their so called loyalty programme. I have had at least 4 continuous policies with them for over 40 years and was offered a “lifetime” no claims bonus. My wife made a claim for a minor car accident for the first time in 40-years and this year NRMA has raised our insurance by 45% quoting that “we don’t do no claims bonuses anymore, we call it something else”. That demonstrates the extent of NRMA loyalty to its customer - zero!!! I will be cancelling all 5 of my current policies with them.
Shocking NRMA customer service! NRMA is a total disgrace. Have been loyal to them for over 40 yrs and currently have 12 policies with them and due to their totally incompetent phone consultants I now have a damaged car sitting in my garage for over 3 wks since a Not at Fault car accident occurred. It has taken me 7 hours of frustration on the phone to 5 different consultants to just try to make a claim to get this car repaired. Impossible ! Because a totally incompetent person at NRMA cancelled the WRONG policy when I called... read more
Max from this team was fantastic. He was tall and blonde man. He came to Castle Hill today and fixed the issue with my car. Very professional, friendly, and skilled. I hope NRMA continues to grow its team with more people like him.
Frequently asked questions about NRMA Insurance
How is NRMA Insurance rated?
NRMA Insurance has a 3.8 star rating with 69 reviews.
When is NRMA Insurance open?
NRMA Insurance is open now. It will close at 5:00 p.m.
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