NOVUS Auto Glass Repair & Replacement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

NOVUS Auto Glass Repair & Replacement

4.6

About this business

Since 1972 NOVUS has been providing quality auto glass service to over 42 countries and nearly 2,000 locations worldwide. Known as the inventor of windshield repair, NOVUS offers high quality, fully guaranteed windshield repair, auto glass replacement, windshield wiper replacement, glass and headlamp restoration services. 

Location details

4419 Lake St, Lake Charles, LA, 70605, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6187 reviews
Select a rating
H Loren Brunson III's profile image
H Loren Brunson III 
4 years ago

This is the place to go, if you want: Poor customer service and workmanship, to be given attitude and misinformation about State inspection laws. 

Misty Fruge Savario's profile image
Misty Fruge Savario 
recommend  Recommended
5 years ago

We brought our daughter’s car in to get the back windshield replaced. They replaced it in less than a day. Very helpful and friendly. We will use Novus in the future! 

Brian Comeaux's profile image
Brian Comeaux 
6 years ago

I understand anyone can have a bad day - but honestly the lady who addressed me when I walked in couldn’t be any more unfriendly and rude. When turned to leave the look on other customer only validated her condescending tone! I’m sure there are other options for windshield replacements and happy to have the business. 

Rae Thompson Gardiner's profile image
Rae Thompson Gardiner 
recommend  Recommended
7 years ago

Amazing experience to was pretty seamless in a trying situation! Thanks Leslie & gang! 

Jenny O'Quinn's profile image
Jenny O'Quinn 
recommend  Recommended
7 years ago

My car was broken into on a late Friday night. We had to wait for Monday morning to roll around to call for prices. Not only was Novus the cheapest price, but they got me in that same day and had my window completely replaced before 5:00. They even cleaned up the glass that was all over the car. They were very prompt and had me in and out. 100% recommend them to anyone for quick service and the best prices around. 

Karen Derenbecker Davis's profile image
Karen Derenbecker Davis 
7 years ago

A true treasure. Just when you think to begrudge this task and your worry comes from past experiences get ready to be ashamed of your thoughts. This husband and wife team never start their day without thinking of yours and simply enjoy meeting people. They love their work and what it means to you. 

Bronwen LaLande Theriot's profile image
Bronwen LaLande Theriot 
8 years ago

I had my windshield replaced today & I cannot say enough about these guys. They were super friendly, professional, & just good people. I stayed there the whole install time & never felt uncomfortable. Highly recommend them! 

Anastasia D Bellow's profile image
Anastasia D Bellow 
8 years ago

Great people and very friendly done great job on my windshield 

Karen Dulany Barker's profile image
Karen Dulany Barker 
8 years ago

Frequently asked questions about NOVUS Auto Glass Repair & Replacement

How is NOVUS Auto Glass Repair & Replacement rated?

NOVUS Auto Glass Repair & Replacement has a 4.6 star rating with 187 reviews. 

When is NOVUS Auto Glass Repair & Replacement open?

NOVUS Auto Glass Repair & Replacement is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com