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Notifymd
- Family Practice
- Northbrook, IL
About this business
Location details
4010 Commercial Ave, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I tested the answering service for one of the companies they recommend on their website. The call was picked up in under a minute, which was a positive surprise. Unfortunately, the representative who answered had a very thick accent, making communication difficult. Based on this experience, I’ve decided not to use this company’s services, though I’m glad I checked in advance.
This is the "messaging service" that falsely portrays itself as BetterHelp. If you believe you have shared personal info with BetterHelp over the phone, then it was actually Notify MD. If you're a victim, file complaints with the FTC, Better Business Bureau, and with your state's and Illinois' Attorney General's office.
My experience with Notify MD has been nothing short of excellent. They are currently serving 267 of our practices and growing. I work with several “world class” patient engagement platforms. Most do not provide the type of support that NMD gives us, so this review is not given lightly. The medical support team is extremely responsive, and always has thoughtful suggestions and ideas that meet or exceed our patient and provider needs. Ivana has been an integral lead to our team’s success. They are the only HITRUST certified af... read more
I personally would not recommend this answering service. The sales representative John Williams was very helpful up front, asking many different prompting questions that would be used for our practice. He even showed me a broke down simplified version of our prompt, which was color coded and very nicely organized. Everything seemed to be in order, but the people answering our phones did not seem to care about using the prompt. On countless occasions we received a message in the portal stating "PT REFER" with no additional in... read more
Please have someone from Human Resources that can discuss the phone etiquette and degrading behavior of a Recruiter that reached out to me for my second scheduled interview.
Frequently asked questions about Notifymd
How is Notifymd rated?
Notifymd has a 1.9 star rating with 14 reviews.
When is Notifymd open?
Notifymd is closed now. It will open at 9:00 a.m.
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