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Norwegian Cruise Line

3.4

About this business

Norwegian Cruise Line's main purpose is to challenge other conventional cruises, which keeps them on the edge of creative innovation. They were the first Caribbean cruise, first bowling alley at sea, first to offer a comprehensive snorkeling program and the first to offer children's programs, among many other firsts. Their fleet of 8 ships has cruises to a variety of US ports as well as to the Caribbean, Mediterranean and Europe regions. They give you the freedom to customize the cruise to your specifications, that's what mo... read more

Location details

7665 NW 19th St, Miami, FL, 33126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4769 reviews
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Andrew Hallaman's profile image
Andrew Hallaman 
on Google
a day ago

Wow soooo disappointed….We are silver members. This means we have cruise in the double digits with this Cruise line. I’m so sad to say this is our last cruise with them. We sailed out of Boston and when we returned home, we found hundreds of dollars of charges with no explanation. Please understand once you leave the ship you cannot get to anybody by phone. They expect you to upload documents from your trip that were not provided. This is completely unacceptable. Be warned to monitor your daily charges with them especially t... read more

Chiki's profile image
Chiki 
on Google
2 days ago

Para mí gusto es de las mejores navieras, ya he hecho varios cruceros con ellos y su estilo libre es lo que más me gusta de ellos. Aunque ha tenido un incremento notable en sus precios conforme años anteriores y posiciona pocos barcos en Europa, siempre es mi primera opción a la hora de hacer un crucero. El último fue un transoceánico a bordo del Norwegian Prima, y no pude quedar más satisfecha. Además vas sumando puntos en su club de Latitudes, y vas ganando beneficios a bordo. 

Kimberly Peck's profile image
Kimberly Peck 
on Google
4 days ago

Norwegian cruise line misrepresents, changes reserved cabins without customer approval, and hangs up on customers that call the resolution desk. Beware of this cruise line. I had reserved a specific cabin on a northbound Alaskan cruise, only to have it downgraded "by mistake" by personal cruise consultant Dusti Smith when our final payment was applied. She was unable to rebook us into that cabin. When I called the "resolution desk", Brian intentionally disconnected the call. Once Norwegian gets your money, they won't respond... read more

c blaize's profile image
c blaize 
on Google
6 days ago
Daniela's profile image
Daniela 
on Google
a week ago

This was my 14th cruise, across six different cruise lines – so I speak from experience when I say this was, by far, the worst cruise I’ve ever taken. Let’s start with the room, which was in poor condition. The bed was extremely uncomfortable, making restful sleep nearly impossible. The so-called shower was nothing more than a tiny tub with a diameter of maybe 50 cm – it’s a stretch to even call it a shower. Basic hygiene felt like a daily challenge. On top of that, the internet didn’t work at all, despite being advertised a... read more

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Frequently asked questions about Norwegian Cruise Line

How is Norwegian Cruise Line rated?

Norwegian Cruise Line has a 3.4 star rating with 769 reviews. 

When is Norwegian Cruise Line open?

Norwegian Cruise Line is open now. It will close at 6:00 p.m.  

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