Northwestern Medicine Dermatology

ucrefd 

on Google

2 months ago

I contacted this dermatology office with several specific questions before deciding whether to become a patient. I asked if they could answer them in writing (such as by email or through a patient portal), but I was told the office does not provide written responses to prospective patients. Instead, I was told I would need to schedule and pay for an appointment before my questions could be addressed. I understand that medical advice requires an office visit, but my questions were about the office's policies and services. I w... read more

Christine 

on Google

5 months ago

The girl who gets all your information is rude, dare I say, sucks at her job. Fire her! All excuses as to why the phone suddenly hangs up on you. Yeah, right!? Remember when someone calls for the first time and gets to talk to her, she ruins your business. 

Jazmin Resendez 

on Google

9 months ago

Call center staff is incredibly rude. The girl hung up on me and The center is extremely booked out. I called December 2025 and she wanted to book me for November 2026. Mind you this is a medical concern, not cosmetic. 

Steve 

on Google

10 months ago

Call Center staff is so rude. It’s not worth getting care here. 

Andrew Lang 

on Google

a year ago

I'm appalled by the care that I was given by this "medical professional" who acted more like a cosmetic spealist over anything. The main reason I even went in today WAS NOT EVEN ADDRESSED let alone looked at and instead of hearing out my concerns, symptoms in their entirety, as well as not referring to the now 14 MONTH TIME LINE of Doctors notes and pictures between multiple other specialists on this topic is beyond negligence. To which she decided to try to profile me as a gay man openly clear as rain and challenge me intel... read more