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Northwest Automotive

4.5

About this business

Northwest Automotive has been providing quality repairs since 1996. We use only premium parts, and offer one of the best warranties in the industry. Technologically advanced- NW Auto uses state-of-the-art equipment and diagnostic tools to help us accurately find the issue with your vehicle. Our lobby is spacious and clean- so is our shop! Ask us for a tour! We offer free shuttle service within the Kalispell City limits. 

Location details

20 2nd Ave E, Kalispell, MT, 59901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.5196 reviews
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Cody Berger's profile image
Cody Berger 
recommend  Recommended
6 years ago

I have taken all my vehicles here for several years and have never had a problem. The staff is friendly, pricing is fair and the quality of work is excellent. Christopher is top notch in service and cares about his customers. I have called to just ask him questions and he is always willing to help even if I don’t bring the car in. Will continue to go there for my vehicle needs on both our rigs! 

Katie Six Shooter Radford's profile image
Katie Six Shooter Radford 
6 years ago
Josh Kleinmeyer's profile image
Josh Kleinmeyer 
6 years ago

I’ve taken my Audi to this place since I bought it. Drive an hour to get here and with each job, the service takes longer and gets worse. Over 3 hours for a rear brake job. Personally, It took me 30 minutes to do the front. Customer service has gotten worse as well. This will be the last time I take any vehicle to northwest automotive but it won’t be the last time I share the horrible experience 

Scott Clapper's profile image
Scott Clapper 
recommend  Recommended
6 years ago

Northwest installed cv axles on our 2009 GX470 they did a great job and so far no leaks or issues. I will use them again. 

Alex Claros's profile image
Alex Claros 
6 years ago

Was a loyal returning customer, but tired of exhausting $100 diag fees, even if they get the job.. this last fee was $141 and doesn’t even state a single thing wrong with my vehicle. In the past I’m other vehicles they have stated that nothing was wrong, took elsewhere and found the issue. Be cautious with this company. (See below how the owner handles things for yourself) 

Jessie Mazur's profile image
Jessie Mazur 
recommend  Recommended
6 years ago

I went on a mission to find a reliable, honest, respectful auto mechanic after going through a series of bad mechanics. I found it in Northwest Automotive. Everyone there is so friendly and accommodating. They answered all my questions and didn't make me feel dumb for asking them. When they weren't able to save my truck they refunded me for all the hours of work they had already put in. They made me, my kid and even my dog feel at home when we had to hang out in the lobby for hours and were very gracious when my ride didn't ... read more

Julie Virgin's profile image
Julie Virgin 
recommend  Recommended
6 years ago

I had a great experience with Northwest. Seamless experience with getting my car from Browning via tow truck. They worked with me over the phone, were flexible with what needed to be fixed and what could wait and left my car in great condition to be picked up over the weekend. Thanks! 

Jared Denney's profile image
Jared Denney 
recommend  Recommended
6 years ago

I'm always impressed with the knowledgeable staff and incredible computer system that send me pictures and the technician's diagnosis of all of my cars important systems. Thanks! 

Cecilia Lewellen's profile image
Cecilia Lewellen 
recommend  Recommended
6 years ago

Highly recommend Northwest automotive! Great service and great staff! 

Frequently asked questions about Northwest Automotive

How is Northwest Automotive rated?

Northwest Automotive has a 4.5 star rating with 196 reviews. 

When is Northwest Automotive open?

Northwest Automotive is closed now. It will open on Monday at 8:00 a.m. 

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