This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Northtown Auto Service and Tire Center
- Auto Repair
- McHenry, IL
About this business
We provide the level of service and technical expertise you would expect from a dealer, but offer the personalized service and lasting relationships you get from a family owned business. We have been serving customers in the McHenry, Illinois area since 1995. With 14 service bays, we are large enough to expertly perform repairs and maintenance, but small enough to get to know you and your vehicle.
Location details
3800 McCullom Lake Rd, McHenry, IL, 60050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I decided to try Northtown Auto after finding that they have numerous positive reviews and have been voted the best auto repair center in the county. Why did I wait so long? Excellent experience! I would highly recommend.
What a great bunch of employees here at Northtown. They are honest and right up front with the cost. They will always check with you first before they begin any work. No hidden costs. The mechanics are super. They definitely take pride in their work to satisfy their customers. Kudos to Northtown. Best in McHenry county. Ron & Pat Jackson
The personnel at Northtown are the best around. You tell them what you need and they take care of it. No hidden costs. Kudos to all. The mechanics are all great. They take pride in their service.
Did a good job. Repairs were quick and painless.
Lets face it, there is no such thing as perfection, although Northtown Auto has been the closest that I've found. Rating a business online, only captures one incident, but as a consumer you should expect that something could go wrong at some point. I focus mostly on the way a business takes corrective measures if something goes wrong. Do they stand behind their work? I've been a Northtown customer over 7 years and yes I've had a few incidents were service was a bit shy of perfection. What always impresses me about them, is t... read more
I was referred to Northtown by a friend. I've lived in McHenry for a while and have used a few of the others repair centers in town but have never been treated and taken care of like at Northtown. The customer service is outstanding! I was provided valuable information about my vehicle's condition but never felt pressured to fix anything that was not a safety hazard. Best of all, the friend that referred me received a free oil change for referring me and I received ten dollars off my first service. Bottom line is that I felt... read more
Great first experience! I was impressed by their customer service and nice building. Repairs were done in a timely manner and I was continuously informed about the progress. The price was exactly what they quoted. I will continue to use them for car repairs.
They can be trusted and will provide you with informative and friendly service! Visit their website, their ratio of five stars to review count is outstanding. The best in McHenry!
Horrible experience. I brought my car in there for a one day repair but they ended up taking 4 days which cost me a ton in rental fees! They also called my mother-in-law instead of me to dicuss my car repairs because they didn't look at the customer name and just called whoever they could find in the system with the same last name. Super unprofessional and horrible service. I would never recommend this place!
Frequently asked questions about Northtown Auto Service and Tire Center
How is Northtown Auto Service and Tire Center rated?
Northtown Auto Service and Tire Center has a 4.8 star rating with 698 reviews.
When is Northtown Auto Service and Tire Center open?
Northtown Auto Service and Tire Center is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com