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Northstar Heating & Cooling

4.6

About this business

Location details

10 Bakers Pond Rd, Orleans, MA, 02653, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.656 reviews
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Mark Cullinane's profile image
Mark Cullinane 
on Google
a week ago
Mike Restivo's profile image
Mike Restivo 
on Google
a week ago

We have a very complex hvac setup over 2 houses - Northstar has been great at servicing them and communicating. Also everyone who comes to the house is very respectful and clean. 

KS RN's profile image
KS RN 
on Google
2 weeks ago

Not reliable, doesn’t return calls, doesn’t show up, makes you wait MONTHS before they get back to you, and still they won’t unless you call THEM and demand to speak with someone! We wasted several months trying to deal with this company. Techs were fine, some were very good, but others were clueless, some didn’t possess the skillset to fix problems which turned out to be fairly simple, as another hvac was able to quickly diagnose and repair. They disappear a lot! My impression is, they are nice well meaning people, but chao... read more

Julian Bourg's profile image
Julian Bourg 
on Google
2 weeks ago

AC stopped working during a heat wave. Northstar said they could get someone out in two days (fair enough), but then Kathy worked her magic and was able to get the guys out the same day. They fixed the problem in 12 minutes. A bit pricey overall but worth it for the timely and efficient service that solved my problem. 

MHS196's profile image
MHS196 
on Google
a month ago

This company took forever to return calls and forever to come to my house for an assessment. Each tech would say something different as to the remedy of my AC. Every time someone came out it was a different diagnosis and another necessary repair that didn’t remedy the issue. So unreliable and so many no shows which they falsely attributed to “miscommunication”. All of the techs were nice and friendly—but not effective and certainly not efficient. They made mistakes. They eventually ghosted us for months which made us realize... read more

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Frequently asked questions about Northstar Heating & Cooling

How is Northstar Heating & Cooling rated?

Northstar Heating & Cooling has a 4.6 star rating with 56 reviews. 

When is Northstar Heating & Cooling open?

Northstar Heating & Cooling is closed now. It will open on Monday at 7:30 a.m. 

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