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10 Bakers Pond Rd, Orleans, MA, 02653, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 12:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We have a very complex hvac setup over 2 houses - Northstar has been great at servicing them and communicating. Also everyone who comes to the house is very respectful and clean.
Not reliable, doesn’t return calls, doesn’t show up, makes you wait MONTHS before they get back to you, and still they won’t unless you call THEM and demand to speak with someone! We wasted several months trying to deal with this company. Techs were fine, some were very good, but others were clueless, some didn’t possess the skillset to fix problems which turned out to be fairly simple, as another hvac was able to quickly diagnose and repair. They disappear a lot! My impression is, they are nice well meaning people, but chao... read more
AC stopped working during a heat wave. Northstar said they could get someone out in two days (fair enough), but then Kathy worked her magic and was able to get the guys out the same day. They fixed the problem in 12 minutes. A bit pricey overall but worth it for the timely and efficient service that solved my problem.
This company took forever to return calls and forever to come to my house for an assessment. Each tech would say something different as to the remedy of my AC. Every time someone came out it was a different diagnosis and another necessary repair that didn’t remedy the issue. So unreliable and so many no shows which they falsely attributed to “miscommunication”. All of the techs were nice and friendly—but not effective and certainly not efficient. They made mistakes. They eventually ghosted us for months which made us realize... read more
Northstar Heating & Cooling has a 4.6 star rating with 56 reviews.
Northstar Heating & Cooling is closed now. It will open on Monday at 7:30 a.m.
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