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Northpoint Asset Management

3.9

About this business

Location details

1341 W Mockingbird Ln #600w, Dallas, TX, 75247, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.9157 reviews
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Jesica Gray's profile image
Jesica Gray 
on Google
a week ago

If I could leave negative stars I would. We just signed our 3rd lease on our house and it’ll be the last. We love this house, we have a kiddo in school here but we absolutely can no longer handle having to deal with these people. Honestly wish I could just contact the owners directly and work something out to cut this company out as the middleman. If the property managers we have make more than $8/hour it’s too much for the amount of work they seem to be willing to do. First two years we couldn’t even get a call back. I had ... read more

Shawn A's profile image
Shawn A 
on Google
2 weeks ago

DO NOT EVER USE THIS COMPANY! Save yourself the headache and discomfort. The communication is terrible from the property manager, to the office, even the regional manager. I had someone answer the phone that WORK for them and told me they suck with communication and will ignore you no matter the importance. I have BURNING wires inside my wall. I have videos of electricians coming over apologizing for the terrible electrical job they were willing to fix but told they couldn’t fix because NORTH POINT refused to pay them to fix... read more

Karen Romero's profile image
Karen Romero 
on Google
2 weeks ago

If you are thinking about renting with this company please don’t !!!!!!!! RUN AND STAY AWAY. I moved out June 30. 538 W Kearney st 75149 I just received a refund of $380 from my security deposit on SEPTEMBER 12. I was originally told I would receive $1,100. Where did that money go ??? I have no idea because nobody has answers for me. I am being charged with a cleaning fee when I have spoken to many people from corporate and also showed proof that I had a cleaning service deep clean my home !! Andre even told me I was already... read more

Dylan Ferrell's profile image
Dylan Ferrell 
on Google
3 weeks ago

Extremely poor experience applying to a home. This is a home thats been on the market long enough to be reduced a few hundred per month and is heavily edited on Zillow. However we really wanted it. After being denied due to "lack of income" we tried over the course of 4 weeks to contact them to verify the income (we make enough to be over the 3x required). No matter the amount of documents we send we get a different excuse as to why it isnt enough every time. (Even though we ask for clarification every time and do not get it... read more

Vanessa Beltran's profile image
Vanessa Beltran 
on Google
a month ago

3 weeks from my original post and still, we have yet to receive our refund. After all the headache of going back and forth for a MONTH, we received ONLY confirmation of the amount we would be expecting last Saturday, 8/23. Since then and even before 8/23, I have emailed Andre nearly everyday asking for confirmation on how it will be refunded and the time frame. We were told original payment method and then days later received an email requesting for bank account information via the portal. Ive been consistently told over thi... read more

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Frequently asked questions about Northpoint Asset Management

How is Northpoint Asset Management rated?

Northpoint Asset Management has a 3.9 star rating with 157 reviews. 

When is Northpoint Asset Management open?

Northpoint Asset Management is closed now. It will open tomorrow at 9:00 a.m. 

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