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Northpoint Asset Management
- Property Management
- Atlanta, GA
About this business
Location details
5555 Glenridge Con #200, Atlanta, GA, 30342, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am unable to locate the Google review for the Charlotte office, which is unfortunate given their communication issues. My manager, Morgan, has become less communicative over time. Initially, during the first year of renting this property, she was very responsive, but this has since declined. The turnover rate is alarmingly high, and when I encounter problems, she often ignores my messages. I had an issue with my bank and informed her, requesting assistance to avoid a fee. Despite my plea, she did not take any action and me... read more
Do NOT rent from Northpoint. They do not take care of their tenants! We have had an ongoing plumbing/flooding issue since February 23rd. We couldn't use our showers or run water in the faucets for more than a few minutes without water leaking from underneath the lower floor toilet. They didn't attempt to have it fixed until the 28th and it was not permanently fixed. They also didn't do anything about the moldy sewage water that had seeped under the floorboards. Second occurrence of flooding on March 10th - put in a maintenan... read more
There is never anyone to answer the phone at the office. Have had several different managers to the point I dont even know anymore who or how to contact someone. If it's a big need item that need to be fixed they will not fix it. I was told we are not fixing the issue it's too expensive. If the house is not in top shape when you move in, be cautious about moving in it.
I am a current resident at a North Point property. We have been without heat for five days now in freezing temperatures. Management has done little to acknowledge this issue and repeats that it will be fixed soon with no timeline to suggest when it will be fixed. At the time of writing this a major ice storm is forecasted to take place in the next few days. I am writing this review in the hopes that it will prompt management to fix our heat before we freeze.
We hired Northpoint Asset Management – Atlanta, GA to manage our rental property and suffered significant financial loss because of their negligence and lack of oversight. Northpoint never verified the tenant’s identity or employment. The person who moved in used a fake name and fraudulent income documents and, as we later discovered, had a criminal background. Despite this, Northpoint charged us a tenant-placement fee and has refused to reimburse it. The tenant never paid a single month’s rent, left trash that triggered wee... read more
Frequently asked questions about Northpoint Asset Management
How is Northpoint Asset Management rated?
Northpoint Asset Management has a 4 star rating with 219 reviews.
When is Northpoint Asset Management open?
Northpoint Asset Management is closed now. It will open tomorrow at 9:00 a.m.
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