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Northeast Garden Inn

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2.0
269 reviews
|Hospitality|Maryland City, MD 20724

3400 Fort Meade Rd, Maryland City, MD 20724

(301) 498-0900

http://hotelsinlaurel.com/

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About

Low-rise Motor Inn situated adjacent to shopping center, off the Baltimore-Washington Expressway, 1 mile from Laurel Racetrack.

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2.0
269 reviews
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  • 258 Reviews2.0Google
  • 10 Reviews1.8Facebook
  • 1 Review1.0BBB
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Kathryn D. on BBB

3 years ago

04/21/2017, 06:27 AM
Front desk clerk was very slow, rude and grouchy. We were harassed in the parking lot late at night for cash and cigarettes by another guest. We got lost finding our room because the front desk clerk would not give detailed directions. There were bags of trash everywhere in and outside the hotel. Our room was disgusting. There was a sticky substance on the bathroom handle and on the phone. The room phone did not even have a phone cord to call the front desk. The internet did not work and the front desk clerk would not answer the phone after I googled the hotel to call him (I called three times and rang over 50 times, there was not even voicemail to leave a message). The vents were caked with dust and the hairdryer was missing. There was a white powdery substance coming out of a hole in the wall behind my bed. The chain lock did not work properly. The heater had no thermostat and it kept getting too hot, but the windows leaked so badly the room became freezing as soon as the heater was turned down. None of us slept well because of the temperature fluctuations and uncomfortable beds. In the morning, all the trash in our hallway and outside the building was still there. This was a horrible experience. I feel like we risked our lives and paid way too much money to a hotel that couldn't care. I tried to find a way to contact the hotel owners for two weeks before deciding to submit this complaint. Their is no way to email them on their website and even the Maryland Department of Commerce couldn't track down who owns this place.
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Eric Hall on Facebook

5 years ago

04/26/2015, 01:18 AM
Unless you're trying to sell or score drugs ,don't stay here.
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Karla Bonilla on Facebook

5 years ago

02/19/2015, 00:02 AM
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Preston L Ronald on Facebook

5 years ago

01/04/2015, 00:30 AM
Shotty at best. But ok for a quick overnight last minute.
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Cid Bazan on Facebook

6 years ago

06/26/2014, 01:13 AM
Kristen Moog on Facebook

6 years ago

06/22/2014, 01:49 AM
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7 years ago

11/23/2013, 00:44 AM
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7 years ago

08/11/2013, 01:39 AM
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7 years ago

06/30/2013, 01:13 AM
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