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North Orem InstaCare
- Orem, UT
About this business
Location details
1975 N State St, Orem, UT, 84057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Terrible service and extremely unprofessional and onery receptionist. Was very rude! Left the minute we walked in!!
Horrible!! I would give you MINUS 10 STARS!! I had to give them one star just to post this review, which in itself is stupid! They don't post payments when they are received and then they turn you into collections!! I sent proof that I was paid in full and to them it's like no big deal!! BS, it IS a big deal...mess with my credit over $80.70 that was paid months ago! Jerks!! I won't ever step into one of their centers again and will advise family, friends & acquaintances to stay away!!
Went here for an appointment at 1:30. When I got there, they said they were still waiting on my insurance to approve. I asked them why they didn't call me and tell me this before I drove over there. They had no answer for me. My appointment was at 1:30 but when I called a week before, the lady said that it was at 1. After I left, I called a different location because I didn't want to go back to a place that was so rude. The new location said that the old location had canceled my order all together and said that I denied the ... read more
A few months ago my husband and I went in for an ultrasound because of a threat of miscarriage. When we got in our tech told us that she would not be able to read us the results and we would have to wait to know the outcome until a dr called the results in to our midwife who would then call us, which was absolute tourture, but I understand is just part of their protocol. The tech made small talk asking questions like "what do you have planned the rest of the day?" And "do you want to have your children close in age?" Which n... read more
RIP OFF ALERT! They will quote you a reasonable amount for services prior to having your imaging done, then you'll be sent a bill for an additional $1000+, promise to correct it, and then send your account to collections. Every time I call, I'm either told that someone will get back to me (no one ever calls back), promised that they will correct it soon, or hung up on. Receptionists seems more interested in gossiping, checking their phones, and playing with their nails than addressing customer concerns.
This Hospital's billing department is the worst. Not helpful at all, very rude when trying to figure out their billing and what my balance was actually for.
I was going to have to cancel my appt originally due to lack of funds however when I called to cancel she offered me their discount program due to my income and a few other qualifying criteria. I ended up getting the whole thing done at no charge to me! I couldn't believe it! I'm so glad that touchstone imaging understands that I'm just an everyday person. I live paycheck to paycheck but this was something that HAD to be taken care of. They also were extremely nice to me while I was there. I'm very grateful for this opportun... read more
They were courteous and kind. They showed exceptional knowledge and professionalism. Also had good experience at Touchstone in Hurst, TX. I had a CT myelogram done and they made it as painless as they could. Highly recommend!
It is a zero...do not go to this place...Bad News!!! Brother now on hospital and daughter has pneumonia after this place sent her home twice. You should be shut down!!! TERRIBLE, BEWARE, DO NOT TAKE YOUR LOVED ONES HERE!!! (I guess we have to give them a 1 or you can't post)
Frequently asked questions about North Orem InstaCare
How is North Orem InstaCare rated?
North Orem InstaCare has a 3.2 star rating with 181 reviews.
When is North Orem InstaCare open?
North Orem InstaCare is closed now. It will open at 8:00 a.m.
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