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North Little Rock Electric Department

1.7

About this business

Location details

120 Main St, North Little Rock, AR, 72114, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.7180 reviews
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Andrea Franklin's profile image
Andrea Franklin 
on Google
2 weeks ago

Customer service is horrible and you will not EVER receive a call back from a superior. NLR Electric will randomly increase deposit fees and they love to disconnect on a “warmer than usual” day, as noted by our entire neighborhood. Folks in my neighborhood were off last week due to snow and also received notice about federal job losses this morning. Here comes NLR ELECTRIC with the BS first thing Monday morning… My heart aches for people who are struggling, yet NLR Electric stays on BS. I can not WAIT for competition to arri... read more

Debbie Ashcraft's profile image
Debbie Ashcraft 
on Google
2 weeks ago

My 1st experience was not very pleasant, however, today, I watched a very kind employee go to great lengths to help a customer. 

Donovan Kai's profile image
Donovan Kai 
on Google
2 months ago

Absolutely useless company. They know you can't go anywhere else so they don't worry about your service. Even in 110° weather they just let you go without because they don't care. What's a couple of weeks using cold showers to survive? Who cares? If it was winter, what's a few weeks having no heat and not showering at all? You're not sweating right? Because you're cold, so who needs a shower? What's a couple of weeks paying 4x the rent at a roach motel while you're paying rent on a house if you can't handle the house with no... read more

Jasmine Holmes's profile image
Jasmine Holmes 
on Google
3 months ago

I moved to my house in August since I been here I been paying $25 I said that was idd so I called them. They said no ma’am that’s correct! Ok, fast forward to December 4, 2024(today) I get a notification from the app my bill ready to view. Why my bill was $642.11 so I called and they said it was because they started my bill cycle off at 0.kw instead of 1600. Who fault is that??? NLR ELECTRIC! How can yall go in and adjust somebody bill and make it higher than expected, then expect me to pay out of pocket for their mistakes! ... read more

Janis Chapman's profile image
Janis Chapman 
on Google
3 months ago

They send you no notifications that you have anything due or about to get disconnected and Have hidden fees. Even paying your bill over the phone is a joke and they will Screw you over so you'll have to pay a extra five dollars. I Absolutely hate it! 

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Frequently asked questions about North Little Rock Electric Department

How is North Little Rock Electric Department rated?

North Little Rock Electric Department has a 1.7 star rating with 180 reviews. 

When is North Little Rock Electric Department open?

North Little Rock Electric Department is closed now. It will open on Monday at 8:00 a.m. 

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