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North Bay Truck Center

4.2

About this business

Location details

1245 Illinois St, Fairfield, CA, 94533, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:30 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 p.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
Sat7:30 a.m. to 4:00 p.m.
SunClosed
4.2220 reviews
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John Benjamin's profile image
John Benjamin 
on Google
a week ago

I was so comfortable in their waiting lounge that I wanted to stay a bit longer finish the free coffee but they told me my truck was done. Fast and didn’t cost as much as I thought. Thank you, glad to have you nearby and have road service too. The tv wasn’t working though lol 

lee Sandoval's profile image
lee Sandoval 
on Google
a month ago

I'm giving them a 2 star only because they have good customer service. They are very over priced, wanted to charge me $1800 for 2 new tires, over 3k for a break job. Needles to say,I didn't not have them do the work. They were supposed to check my RV bumper to bumper,but did not check the radiator or filters 

Michael Loscotoff's profile image
Michael Loscotoff 
on Google
a month ago

I brought my travel trailer in to inspect and adjust the brakes. I met Jim and Joe. Great guys. The work was completed on time. Joe took the time to explain how the brakes work and what they would be looking for. I feel very confident with work they did. 

Ilse Caballero's profile image
Ilse Caballero 
on Google
2 months ago

As a small business owner and mechanic, I believe in supporting local shops and treating everyone with professionalism and respect. Unfortunately, that’s not what I experienced here. I visited this dealership hoping to find a part I needed for a customer’s truck. Instead of being welcomed or even treated neutrally, I was accused—without any evidence—of “stealing their clients” simply because I run an independent shop. They refused to sell me the parts and had us escorted out. I wasn’t advertising, soliciting, or doing anythi... read more

Ryan Cooper's profile image
Ryan Cooper 
on Google
2 months ago

I had a very frustrating experience with North Bay Truck Center. After poor communication and a lack of transparency, they tried to slap me with a surprise bill of over $2,000—without any prior authorization or approval. The customer service was awful, and communication was nearly nonexistent. I had to chase them down for updates, and even then, I rarely got a clear answer. The staff didn’t seem to care about keeping me informed or treating me with any sense of professionalism. If you’re looking for a trustworthy truck cente... read more

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Frequently asked questions about North Bay Truck Center

How is North Bay Truck Center rated?

North Bay Truck Center has a 4.2 star rating with 220 reviews. 

When is North Bay Truck Center open?

North Bay Truck Center is open now. It will close at 5:30 p.m.  

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