North Bay Hydro Distribution Ltd.

Katherine Senuick 

on Google

3 weeks ago

Today, less than an hour ago, I had to call North Bay Hydro due to us hearing a loud bang and all of our power going out including people on our street. They were here within the hour even on a hot Saturday. I am so grateful to all workers out there who put their lives on the line everyday, police , fireman, but I think Hydro workers get the short end of the stick when it comes to this. I believe them to be one of the greatest heroes out of all of them. They quite literally put their lives on the line every single day, espec... read more

a r 

on Google

2 months ago

They don't take walk in anymore you need to call the number customer service is bad they don't really care about answering questions they just rush you and hang up 

Zack Lewis 

on Google

5 months ago

This week we noticed our street light was out. We sent a message to the City of North Bay, and the hydro truck was there within a day or two and replaced the light. Always appreciate the quick service. If the power goes out especially during bad weather, North Bay Hydro often gets the neighbourhood back up and running quickly. Equal billing has also made our budget very easy to manage over the years. 

Imran Khan 

on Google

10 months ago

If I was on my last breath I wouldn’t recommend hydro one They wait till you paid for your service and disappear Zero customer service zero accountability Every week there staff is on “vacation” They promise to call back, send emails and follow up but it it all lies God forbid you get Stephanie as a service rep Just another government supported/ funded criminal company Shame we have to rely on them