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Norris Lake Boat Center

4.3

About this business

Location details

1809 Jacksboro Pike, LaFollette, TN, 37766, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.3197 reviews
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Bridget Gulsby Mills's profile image
Bridget Gulsby Mills 
recommend  Recommended
4 years ago

Wonderful group to deal with, glad we made the 10 hour drive. Owner is hands on, sales and service are very helpful! They were extremely busy but still managed to get me out of there feeling confident in my purchase. Thanks a bunch Guys! 

Business response:

Thank you, Bridget! Was a pleasure working with you guys, we really appreciate you making the long drive!!! 

Jeremy Elliotte's profile image
Jeremy Elliotte 
recommend  Recommended
4 years ago

Great to deal with! Awesome buying experience! 

Business response:

Thank you, Jeremy! We appreciate your business!!! 

Surf Indy's profile image
Surf Indy 
4 years ago

Horrible customer service and an owner who truly doesn’t care about his customers. Sad to see Centurion represented by such a sub-par dealer. 

Jesse Ross's profile image
Jesse Ross 
recommend  Recommended
4 years ago

We purchased a new Starcraft Tritoon from the wonderful crew at Norris Lake Boat Center. They were extremely helpful throughout the whole process. Furthermore, they have continued to provide excellent service as we move into scheduled services and upgrades to our boat. We highly recommend them for all your boating needs. 

Vickie Ketron's profile image
Vickie Ketron 
4 years ago

Worst experience I have EVER HAD!! They had my boat for 2 months, didn’t even look at it for a month, it just sat. Had to call over and over and over again to force communication. I was told by 2 different people that my work order had been pushed back 4 different times. Finally month 2 I get my boat back, was so upset I spoke with one of the owners Mark, he literally told me that the people that actually buy boats from him are the ones he services first which was why mine was pushed to the side. UNREAL, he didn’t care at al... read more

Jamie Thompson's profile image
Jamie Thompson 
recommend  Recommended
4 years ago

Everyone was super friendly and helpful! This was my first boat purchase and they made everything easy for me. They even made sure I had everything I needed for the boat. I couldn’t be happier with my experience and my purchase! 

Business response:

Thank you, Jamie! It was a pleasure working with you! 

Mark Zunkiewicz's profile image
Mark Zunkiewicz 
recommend  Recommended
4 years ago

A big thank you to Ricky, Chandler, Weasel, and the rest of the service crew for their good work Thursday and Friday. After locating a not so common part, they were able to get my boat back on the water and the weekend with friends and family was salvaged. Much appreciated! 

Jim Pemberton's profile image
Jim Pemberton 
recommend  Recommended
4 years ago

I wanted to take a minute to express my extreme satisfaction at how Ricky and the service department took care of my recent boat repair. They were friendly, helpful and above all quick for a service call at my slip at the Norris Dam Marina. I called on Monday morning and told them of the problem and they went to the marina that afternoon and took care of my bilge pump problem. I thought I was probably looking at a replacement, however it wasn’t necessary due to it just being clogged up. They could’ve easily said it needed re... read more

Frances Loveday Wright's profile image
Frances Loveday Wright 
4 years ago

Everything, Staff,the owner never called us back. NEVER buying from them again! Need I say more?! I think not! Ect ect ect ect 

Frequently asked questions about Norris Lake Boat Center

How is Norris Lake Boat Center rated?

Norris Lake Boat Center has a 4.3 star rating with 197 reviews. 

When is Norris Lake Boat Center open?

Norris Lake Boat Center is closed now. It will open tomorrow at 9:00 a.m. 

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