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Norm Reeves Volkswagen Superstore Parts Department
- Auto Parts & Supplies
- Irvine, CA
About this business
Location details
20 Auto Center Dr, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I hate to leave negative reviews and NR has been pretty awesome however this is the 3rd time I’ve made an appt over the phone to find out when I get to NR in person they can’t take me- for 3 different reasons now. It’s unfortunate because once the service is being done- it’s excellent. Josue in particular is awesome! Ricardo however, is not great. He’s booked 2 of my appts now over the phone and then I get there and I find out they can’t take me. I u destined it’s not a huge deal however it’s a big waste of my time. Sorry gu... read more
Whole crew was outstanding, fast, friendly, helpful and efficient.
I took my car in for scheduled service since I had a discount coupon. They told me that there was oil leaking from the cam cradle into the spark plug tubes, and quoted over $3,000 to fix the problem. They even showed me a photo of a spark plug allegedly covered in oil. I went to another mechanic for a second look, and there was no such leak. Unfortunately, this dealership is dishonest.
I’m disappointed with my experience at Volkswagen Norma Reeves Auto Center. When we bought our car, we asked the salesperson about transferring the title or adding another person to it. He told us we’d need to reapply for credit and start the process all over again, which we later learned was not true. A year and a half later, we found out that the process is actually much simpler than what he explained. Additionally, the technicians here have not been very reliable. On more than one occasion, the service team didn’t notify ... read more
Overall, my experience with Volkswagen wasn’t good. Right after I bought the car, the plastic interior started vibrating and making noises. It felt like a cheap toy, not a car. I wouldn’t recommend Volkswagen cars to others.
Frequently asked questions about Norm Reeves Volkswagen Superstore Parts Department
How is Norm Reeves Volkswagen Superstore Parts Department rated?
Norm Reeves Volkswagen Superstore Parts Department has a 2.6 star rating with 28 reviews.
When is Norm Reeves Volkswagen Superstore Parts Department open?
Norm Reeves Volkswagen Superstore Parts Department is closed now. It will open at 7:00 a.m.
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