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9525 E R L Thornton Fwy, Dallas, TX 75228, Dallas, TX, 75228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a brand new, $65000 truck from them when they were Cowboy Toyota. Now, three months after purchase, I brought my truck in for service and asked for a setting to be adjusted, only to be told that I'd have to pay $95 dollars. After reminding the service and sales department that I bought the truck from them and that it shouldn't cost $95 for a setting adjustment, the sales manager told me that I didn't buy the truck from him, I bought it from Cowboy, and that he's not responsible for paying all my bills. On top of ... read more
Bad hour service it say at 7 and they at 6 😡
Had a great experience with the parts department. Very efficient and they keep a very large amount of parts in inventory.
The price for the services is actually pretty great but the wait time is ridiculous. 2 hours for an oil change and they didn't even wash my car as asked. Also my servicenadvisor left and didn't tell me or let me know when my car was done, if it wasn't for the fact that there is a glass wall and saw my car sitting there I never would've known.
They have good people here. I recommend Jacob for service advisor.
Norm Reeves Toyota Dallas Parts has a 3.2 star rating with 6 reviews.
Norm Reeves Toyota Dallas Parts is closed now. It will open tomorrow at 9:00 a.m.
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